StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotustixmalou · ‎10-14-2022

Hi team,

Please, add Seated General Admission to Stubhub map for below event:
Puddles Pity Party
Showbox at the Market, Seattle, WA
January 13, 2023, 9:00 PM

Stubhub link: https://www.stubhub.com/puddles-pity-party-seattle-tickets-1-13-2023/event/150464424/

Primary ticket provider link: https://tix.axs.com/1CImDwAAAACw%2fvt%2bAwAAAAAm%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fA0FYUwD%2f%2f%2f%2f%2f...

Thanks,

teddylegend · ‎10-14-2022

Walker Hayes at the Resch Center, Green Bay WI on 10/20....here is the correct seating chart that has an actual floor to sell tickets

https://ticketstar.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3APMI%3ARC22%3AWH1020%...

MT509 · ‎10-14-2022

Hello,

These six events have the wrong seating maps. The sections my tickets are in do not even exist on the current maps. I can't even list my tickets because of this ... Can you please have the maps fixed ... Thank You!

All of these events are at the same venue and the correct seating map would be the same for all of them.

1. Alter Bridge 3/25/2023

StubHub link: https://www.stubhub.com/alter-bridge-airway-heights-tickets-3-26-2023/event/150480003/?quantity=0

Correct map: https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC23%3APAV...

2. Alter Bridge 3/26/ 2022

StubHub link: https://www.stubhub.com/alter-bridge-airway-heights-tickets-3-26-2023/event/150480003/?quantity=0

Correct map: https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC23%3APAV...

3. Richard Marx 11/20/2022

StubHub link: https://www.stubhub.com/richard-marx-airway-heights-tickets-11-20-2022/event/150460856/?quantity=0

Correct map: https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC22%3APAV...

4. Kathleen Madigan 12/1/2022

StubHub Link: https://www.stubhub.com/kathleen-madigan-airway-heights-tickets-12-1-2022/event/150520751/?quantity=...