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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to change the General Admission Standing Main Floor to Mix section and add 120,130,140 section for the event below:

 

Stubhub Link: https://www.stubhub.com/aaron-lewis-detroit-tickets-11-7-2022/event/150322162/?quantity=1

 

Prim Link: https://www.ticketmaster.com/aaron-lewis-frayed-at-both-ends-detroit-michigan-11-07-2022/event/08005....

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to change the Orchestra and Balcony to General Admission section for the event below:

 

FKJ

The Eastern|Atlanta, GA

Wed, Oct 19, 2022, 8:00 PM
Reply
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Detroitfri
Waterboy

Re: Map Errors on Site

Detroit City FC updated sections and stadium map for 2023 season. 2022 season has concluded. Sections should now include city (general admission), rouge, gold and VIP.

https://www.stubhub.com/detroit-city-fc-hamtramck-tickets-10-23-2022/event/150458566/

https://tickets.detcityfc.com/events/dcfc-2023-digital
Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, change Orchestra and Balcony sections to unreserved General Admission on Stubhub map for below event:
FKJ
The Eastern, Atlanta GA
October 19, 2022 – 8:00 PM

 

Stubhub link: https://www.stubhub.com/fkj-atlanta-tickets-10-19-2022/event/150229877/

 

Primary ticket provider link: https://tix.axs.com/xchIGgAAAABSZMZ%2fAAAAAAB9%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fCVplcm8gTWlsZQD%2f%2f%2f...

 

Thanks,
Malou

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site


Hi Team,

Please update map on Stubhub for this event: 

 

Goo Goo Dolls
Mon 07 Nov 2022 19:00
Morris Performing Arts Center, South Bend, IN

Stubhub Link: https://www.stubhub.com/goo-goo-dolls-south-bend-tickets-11-7-2022/event/150369412/?quantity=5

Primary Link: https://www.etix.com/ticket/p/5865289/goo-goo-dolls-south-bend-morris-performing-arts-center?_ga=2.1...


Thanks,

Quiennie

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Mt. Joy 10/21/22

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/mt-joy-richmond-tickets-10-21-2022/event/105229932/?quantity=1

 

Link to the event from the primary ticket provider :

https://www.etix.com/ticket/p/5091385/mtjoy-wthe-brook-the-bluff-richmond-browns-island

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Taylor Tomlinson 11/04/22

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/mt-joy-richmond-tickets-10-21-2022/event/105229932/?quantity=1

 

Link to the event from the primary ticket provider :

https://www.etix.com/ticket/online/performanceSale.do?method=showManifest&selectionencoded=4F5243482...

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seat for the event below:

 

The Mavericks Very Merry Christmas Tour

Lensic Performing Arts Center|Santa Fe, NM

Tue, Dec 06, 2022, 7:00 PM
Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seat for the event below:

 

Yes

Bergen Performing Arts Center|Englewood, NJ

Thu, Nov 17, 2022, 8:00 PM
Reply
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yycillini
Zamboni Driver

Re: Map Errors on Site

Listing not mapping. Map previously contained section for courtside seats but is not on current map. Current map incorrect for entire 2022-23 season's games.

 

Quincy Hawks at Illinois Fighting Illini Basketball (Exhibition)

Reply
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