Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[JONA]

Hi Team,

Please add StubHub parking map for  Boston Bruins Parking 10/27/2022  with map  below for reference:

Thanks,

Jona

[tmfy]

Maps for blink-182 at FLA Live Arena do not match ticketmaster.  Section numbers are reversed.

Ticketmaster:

Stubhub:

[lotus_gaymarie]

Event name: JID and Smino 03/28/23

Link to the event on StubHub.com:

https://www.stubhub.com/j-i-d-cincinnati-tickets-3-28-2023/event/150534155/?quantity=0

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/16005D4591771F28

Incorrect map:

Please change floor section from general admission to seated 

Correct map:

[Vina]

Hi Team,

Kindly please add a map for below event:

Event Name -Joe Gatto
Event Date -Apr 01, 2023
Event Time -6:30 PM
Venue -J Thomas Hall|Akron, OH
Event Link -https://www.ticketmaster.com/event/05005D1FE1FD3930?irgwc=1&clickid=2M5XMtXKaxyLWMiVSrVCvXziUkDWC5w2UzwK1Y0&...

Thanks!

[lotus_gaymarie]

Event name: JID and Smino 02/14/22

Link to the event on StubHub.com:

https://www.stubhub.com/j-i-d-austin-tickets-2-14-2023/event/150542901/?quantity=0

Link to the event from the primary ticket provider:

https://stubbs.frontgatetickets.com/event/xsve39w9zn94tyg3#_ga=2.6533882.951196368.1665698661-214700...

Issue: Event map is not interactive

[mariefe_madrid]

Hi Team,

Requesting to change the map seat to all General Admission for the event below:

Alan Walker (18+ Event)

Bill Graham Civic Auditorium|San Francisco, CA

Sat, Dec 03, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/alan-walker-san-francisco-tickets-12-3-2022/event/105280687/?quantity=1

Prim Market: https://www.ticketmaster.com/alan-walker-walkerverse-the-tour-san-francisco-california-12-03-2022/ev...

Thank you

[lotus_gaymarie]

Event name: FKJ 10/19/22

Link to the event on StubHub.com:

https://www.stubhub.com/fkj-atlanta-tickets-10-19-2022/event/150229877/?quantity=1

Link to the event from the primary ticket provider:

https://www.axs.com/events/436642/fkj-tickets?q=fkj

Issue: Incorrect event map on Stubhub - should only have General admission and Mezzanine GA sections

[mariefe_madrid]

Hi Team,

Requesting map seat for the event below:

Rodney Carrington

ArcBest Corporation Performing Arts Center|Fort Smith, AR

Thu, Dec 29, 2022, 7:00 PM

Stubhub Link; https://www.stubhub.com/rodney-carrington-fort-smith-tickets-12-29-2022/event/150448268/?quantity=1

Prim Link: https://www.ticketmaster.com/rodney-carrington-let-me-in-fort-smith-arkansas-12-29-2022/event/1B005D...

Thank you

[lotus_gaymarie]

Event name:  Beth Orton 11/21/22

Link to the event on StubHub.com:

https://www.stubhub.com/beth-orton-seattle-tickets-11-21-2022/event/150422710/?quantity=1

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/0F005D0FC28E23BF

NO MAP ON SITE

[lotus_gaymarie]

Event name: Anthony Rodia 12/03/22

Link to the event on StubHub.com:

https://www.stubhub.com/barrel-of-laughs-comedy-niagara-falls-tickets-12-3-2022/event/150444871/?qua...

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/00005D23951B18F0

NO MAP ON SITE