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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Lee Brice 12/15/22

 

Link to the event on StubHub.com:

https://www.stubhub.com/scotty-mccreery-fort-smith-tickets-12-15-2022/event/150506573/?quantity=1

 

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/1B005D3A9B2F2F4E

 

 

NO MAP ON SITE

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to add the GA Floor on the event below:

 

The Offspring

SaskTel Centre|Saskatoon, SK

Sat, Nov 19, 2022, 7:30 PM
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name:  Joe Gatto 12/29/22

 

Link to the event on StubHub.com:

https://www.stubhub.com/joe-gatto-concord-tickets-12-29-2022/event/150449666/?quantity=0

 

Link to the event from the primary ticket provider:

https://ccanh.secure.force.com/ticket/#/instances/a0F1R00000eKzdbUAC/sectionGroups/a0b1R00003i7cONQA...

 

 

NO MAP ON SITE

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to activate the map seat for the event below:

 

Weyes Blood

Stubbs BarBQ|Austin, TX

Fri, Mar 31, 2023, 7:00 PM
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to GENERAL ADMISSION and VIP option

Event Name: Samia
Venue: Crescent Ballroom - Phoenix
Event Date & Time: Mar 04, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/samia-phoenix-tickets-3-4-2023/event/150491681/?clickref=1100lwf3iGFJ&utm_so...
Primary Link: https://wl.seetickets.us/event/Samia/504303?afflky=CrescentBallroomPHX

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update the map for this event 

Event Name: beabadoobee

Venue: Moore Theatre

Event Date & Time:  Nov 21, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/beabadoobee-seattle-tickets-11-21-2022/event/150304117/?clickref=1011lwfP6V2...

Primary Link: https://www.ticketmaster.com/event/0F005CEDE44F3AA7?wt.mc_id=EML_TMNT549495_148983_0[PC_eventImage&e...babeedoo.JPG

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance a 3rd follow-up to add this event on stubhub:

 

Event Name: Christine Morency

Venue: Theatre Hector-Charland|L'Assomption, QC

Event Date & Time: Apr 13, 2023, 8:00 PM

Primary Link: https://hector-charland.com/programmation-spectacles/christine-morency?date=13-avr.-2023-20-00

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow up to update the map for this event an ALL GA event

Event Name: Taylor Swift Night: A Taylor Swift Inspired Dance Party (21+ Event)

Venue: House of Blues Chicago

Event Date & Time: Jan 20, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/taylor-swift-night-the-taylor-party-chicago-tickets-1-20-2023/event/15046614...

Primary Link: https://concerts.livenation.com/event/04005D309ED249FE

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow up to add the map for this event:

Event Name: Elle King

Venue: The Concert Green at Renaissance at Colony Park

Event Date & Time:  Nov 05, 2022, 5:00 PM

Stubhub Link: https://www.stubhub.com/twilight-concert-series-ridgeland-tickets-11-5-2022/event/150483343/?quantit...

Primary Link: https://www.ticketmaster.com/event/1B005D3AEB2066F8?wt.mc_id=EML_TMNT549495_16893_0[PC_eventImage&et...elle.JPG

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