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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name:  The Wallflowers 10/19/22

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/wallflowers-knoxville-tickets-10-19-2022/event/150309538/?quantity=0

 

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/1B005CE81B4D44C4

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

No map on site, please update

 

Postmodern Jukebox
House of Blues Houston | Houston, TX
Wed, Nov 30, 2022, 7:00 PM

 

https://www.stubhub.com/scott-bradlees-postmodern-jukebox-houston-tickets-11-30-2022/event/105286666...

 

Screenshot 2022-10-18 161207.jpg

 

Thank you

 

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable event map

 

Stubhub Link:

Steve Trevino Tickets - StubHub

 

Primary Link:

Steve Trevino Tickets Nov 12, 2022 Sacramento, CA | Live Nation

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to  add LOT 42 on the map for this event:

Event Name: Miami Dolphins Parking

Venue: Hard Rock Stadium Parking

Event Date & Time: Nov 13, 2022, 1:01 PM

Stubhub Link: https://www.stubhub.com/miami-dolphins-miami-gardens-tickets-11-13-2022/event/105269713/?clickref=11... park.JPGpark1.JPG

Primary Link: https://www.hardrockstadium.com/parking/?event=dolphins

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add GENERAL ADMISSION, LIBERTY LUNCH and VIP

Event Name: Mt. Joy

Venue: Stubbs BarBQ

Event Date & Time: Nov 04, 2022, 7:00 PM

Stubhub Link: https://www.stubhub.com/mt-joy-austin-tickets-11-4-2022/event/105230972/?clickref=1100lwff2gDk&utm_m...

Primary Link: https://stubbs.frontgatetickets.com/event/mtqwx1w4sbh2grb5?irgwc=1&clickid=U8LzwezgYxyNTt83XsxgJXPRU... MT.JOY.JPG

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add the map for this event:

Event Name: Subtronics

Venue: House of Blues Cleveland

Event Date & Time: Feb 15, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/subtronics-cleveland-tickets-2-15-2023/event/150482608/?clickref=1100lwff6Cm...

Primary Link: https://concerts.livenation.com/event/05005D37BEE035E8?wt.mc_id=EML_TMNT549497_159035_0[PC_eventImag...subtro.JPG

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add the Floor map fot this event:

Event Name: Subtronics

Venue: Reno Events Center

Event Date & Time:  Jan 22, 2023, 6:00 PM

Stubhub Link: https://www.stubhub.com/subtronics-reno-tickets-1-22-2023/event/150483539/?clickref=1100lwff6Cm9&utm...

Primary Link: https://www.ticketmaster.com/event/17005D36BD2245BE?wt.mc_id=EML_TMNT549495_160876_0[PC_eventImage&e... subb.JPG

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

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