Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Lotusjoyce]

Hi Team, please update the Stubhub map for this event.

The map should be General Admission only

Charley Crockett
Lincoln Theatre DC| Washington DC, DC
Fri, Nov 18, 2022, 8:30 PM

https://www.ticketmaster.com/event/15005D19D3E63B77?

thank you

[amymcknight04]

Blink-182 at FLA Live Sunrise, FL

July 11, 2023

https://www.stubhub.com/blink-182-sunrise-tickets-7-11-2023/event/150529282/?quantity=2&sections=207...

Error: The stage is shown on the wrong side of the venue for this entire event.  Therefore my tickets appear as though they are behind the stage and will never sell.

The correct map is as shown here. https://seatgeek.com/blink-182-with-turnstile-tickets/sunrise-florida-fla-live-arena-2023-07-11-7-30...

[lotus_gaymarie]

Event name:  Usher 03/03/23 9pm 

Link to the event on StubHub.com:

https://www.stubhub.com/usher-las-vegas-tickets-3-3-2023/event/150418218/?quantity=1&sections=&ticke...

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/2E005D13A2880C68

Incorrect map on Stubhub:

Correct map:

[amymcknight04]

Blink 182

FLA Live Arena | Sunrise, FL

Tue, July 11, 2023 7:30pm

Issue: Seating chart is flipped. Has the seats on the same end as the stage, so band has its back to the crowd and many seats are completely behind the stage.

Stub Hub link:

https://www.stubhub.com/blink-182-sunrise-tickets-7-11-2023/event/150529282/?quantity=2&sections=207...

Correct layout per Ticketmaster:

[lotus_gaymarie]

Event name:  Subtronics 01/14/23 

Link to the event on StubHub.com:

https://www.stubhub.com/subtronics-san-diego-tickets-1-14-2023/event/150483409/?quantity=0&sections=...

Link to the event from the primary ticket provider:

https://www.axs.com/events/450608/subtronics-tickets?q=Subtronics+

Incorrect Stubhub map:

Correct map:

[lotus_gaymarie]

Event name:  Samia 03/07/23

Link to the event on StubHub.com:

https://www.stubhub.com/samia-austin-tickets-3-7-2023/event/150518490/?quantity=1

Link to the event from the primary ticket provider:

https://scootinnaustin.frontgatetickets.com/event/jd61n8gx1r94fp0o?linkId=100000151997205

NO MAP ONSITE 

(Note: Kindly add VIP on the event map)

[lotus_gaymarie]

Event name: Carly Rae Jepsen 10/20/22

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/carly-rae-jepsen-santa-barbara-tickets-10-20-2022/event/150231699/?quantity=...

Link to the event from the primary ticket provider:

https://www.axs.com/events/437111/carly-rae-jepsen-tickets

[lotus_gaymarie]

Event name: Jessi Cruickshank 10/20/22

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/jessi-cruickshank-toronto-tickets-10-20-2022/event/150273488/?quantity=1

Link to the event from the primary ticket provider:

https://www.ticketmaster.ca/jessi-cruickshank-up-close-and-toronto-ontario-10-20-2022/event/10005CDE...

[lotus_gaymarie]

Event name: The Wiggles 10/20/22

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/the-wiggles-tour-winnipeg-tickets-10-20-2022/event/150314884/?quantity=1

Link to the event from the primary ticket provider:

https://centennialconcerthall.com/Online/default.asp?doWork::WScontent::loadArticle=Load&BOparam::WS...

[lotus_gaymarie]

Event name: Theresa Caputo 10/20/22

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/theresa-caputo-joliet-tickets-10-20-2022/event/150327017/?quantity=1

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/theresa-caputo-live-the-experience-joliet-illinois-10-20-2022/event/070...