Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotustixmalou]

Hi team,

Please, add Stubhub map for below event:
PHILLIP PHILLIPS
Soundstage at Graceland, Memphis, TN
October 21, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/phillip-phillips-memphis-tickets-10-21-2022/event/150382913/

Primary ticket provider link: https://smartseat.graceland.com/?itemNumber=28858&_ga=2.28300607.2072219678.1666294545-969865648.166...

Thanks,

[lotustixmalou]

Hi team,

Please, add floor map on Stubhub for below event:
Christian Nodal
EagleBank Arena, Fairfax, VA
October 21, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/christian-nodal-fairfax-tickets-10-21-2022/event/150249364/

Primary ticket provider link: https://www.ticketmaster.com/event/15005CD1AC8E2D7F

Thanks,

[lotustixmalou]

Hi team,

Please, change sections labels on Stubhub map of below event:
Amy Schumer
713 Music Hall, Houston, TX
October 21, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/amy-schumer-houston-tickets-10-21-2022/event/105239974/

Primary ticket provider link: https://concerts.livenation.com/event/3A005C7598103F70

Thanks,

[lotus_gaymarie]

Event name:  Usher 04/21/23

Link to the event on StubHub.com:

https://www.stubhub.com/usher-las-vegas-tickets-4-21-2023/event/150420206/?quantity=0&sections=&tick...

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/usher-my-way-the-vegas-residency-las-vegas-nevada-04-21-2023/event/2E00...

Incorrect map on Stubhub:

Correct map:

[Mauflores]

Hi Team,

Seeking your assistance make a follow up to update and add these sections:
101A
101B
102
103A
103B

Event Name: Usher

Venue:Dolby Live at Park MGM

Event Date & Time: Apr 26, 2023, 9:00 PM

Stubhub Link: https://www.stubhub.com/usher-las-vegas-tickets-4-26-2023/event/150420205/?clickref=1101lwfEQv3L&utm...

Primary Link: https://www.ticketmaster.com/usher-my-way-the-vegas-residency-las-vegas-nevada-04-26-2023/event/2E00...

[Mauflores]

Hi Team,

Seeking your assistance to add FLOOR section for this event:

Event Name: Bryan Adams

Venue: Rogers Place|Edmonton, AB

Event Date & Time: Nov 06, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/bryan-adams-edmonton-tickets-11-6-2022/event/105287392/?clickref=1100lwfmUMM...

Primary Link: https://www.ticketmaster.ca/bryan-adams-so-happy-it-hurts-edmonton-alberta-11-06-2022/event/11005CB0... 

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub Link:

Vancouver Canucks Tickets - StubHub

Primary Link:

Carolina Hurricanes at Colorado Avalanche Parking - Nov 13 (parkwhiz.com)

[Quiennie]

Hi Team,

Please update map on Stubhub on event Usher 3/17/2023 9pm.

Also, Please fix and add the following sections: 

101A, 101B, 102, 103A, 103B, SLTBL, SRTBL

Stubhub link: https://www.stubhub.com/usher-las-vegas-tickets-3-17-2023/event/150420166/?quantity=4&sections=11761...

Match the map on the primary market with link below for reference:

https://www.ticketmaster.com/usher-my-way-the-vegas-residency-las-vegas-nevada-03-17-2023/event/2E00...

Thanks,

Quiennie

[Quiennie]

Hi Team,

Please update map on Stubhub for this event: 

An Evening With Machine Head
Sat 03 Dec, 19:00
Reverb, Reading, PA


Stubhub Link: https://www.stubhub.com/machine-head-reading-tickets-12-3-2022/event/150427207/?quantity=5

Primary Link: https://www.ticketweb.com/event/machine-head-reverb-tickets/12475205?irgwc=1&clickid=39bWmt1ZrxyIW2u...


Thanks,

Quiennie

[ticketdude2]

Maisie Peters

Sunday Nov 6 2022

https://www.stubhub.ca/maisie-peters-toronto-tickets-11-6-2022/event/150262112/

https://www.ticketmaster.ca/the-phoenix-concert-theatre-tickets-toronto/venue/131109?tab=seatingChar...