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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Jann Arden 02/14/23

 

Link to the event on StubHub.com:

https://www.stubhub.com/jann-arden-brantford-tickets-2-14-2023/event/150490563/?

 

Link to the event from the primary ticket provider :

https://tickets.sandersoncentre.ca/TheatreManager/1/online?performance=1493

 

NO MAP ON SITE

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seat on the event below:

Martina McBride

Capital One Hall|Tysons, VA

Thu, Dec 01, 2022, 8:00 PM
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seat for the event below:

Taylor Tomlinson

Carpenter Theatre at Dominion Energy Center|Richmond, VA

Fri, Nov 04, 2022, 9:30 PM
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance  for a second follow-up to add map for this event:

Event Name: Noel Miller

Venue: Palace of Fine Arts

Event Date & Time: Apr 20, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/noel-miller-san-francisco-tickets-4-20-2023/event/150559519/?clickref=1101lw...

Primary Link: https://www.ticketmaster.com/event/1C005D3786921B15?wt.mc_id=EML_TMNT549497_250964_0[PC_eventImage&e...noel.JPG

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update the map for this event and make this an ALL GENERAL ADMISSION event.

Event Name: Static-X 

Venue: Roseland Theater

Event Date & Time: Feb 27, 2023, 6:30 PM

Stubhub Link: https://www.stubhub.com/static-x-portland-tickets-2-27-2023/event/104995308/?clickref=1100lwfJa8uJ&u...

Primary Link: https://www.etix.com/ticket/online/performanceSale.do?method=selectPerformance&performance_id=296918...

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

No map on site, please update

 

Pam Tillis and Lorrie Morgan
Soaring Eagle Casino and Resort | Mount Pleasant, MI
Thu, Dec 29, 2022, 8:00 PM

 

https://www.stubhub.com/pam-tillis-mount-pleasant-tickets-12-29-2022/event/150550671/?quantity=0

 

https://event.etix.com/ticket/online/performanceSale.do?performance_id=3797855&method=restoreToken

 

Screenshot 2022-10-24 184010.jpg

 

 

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable event map.

 

Stubhub Link:

Nick Swardson Tickets - StubHub

 

Primary Link:

Nick Swardson Tickets Oct 28, 2022 San Francisco, CA | Live Nation

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