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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable event map.

 

Stubhub Link:

Bert Kreischer Tickets - StubHub

Reply
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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

 

Seeking your assistance to updare SH map for event below:

 

Event Name: Travis Tritt 
Venue: Center Stage at Pearl River Resorts|Choctaw, MS
Event Date & Time: Sat, Nov 12, 2022, 8:00 PM
StubHub Link: 


Primary Link:  https://www.etix.com/ticket/p/7760053/travis-tritt


Thanks,
Jona

Reply
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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

 

Seeking your assistance to updare SH map for event below:

 

Event Name: Travis Tritt 
Venue: Center Stage at Pearl River Resorts|Choctaw, MS
Event Date & Time: Sat, Nov 12, 2022, 8:00 PM
StubHub Link:  https://www.stubhub.com/travis-tritt-choctaw-tickets-11-12-2022/event/150455919/?quantity=0


Primary Link:  https://www.etix.com/ticket/p/7760053/travis-tritt


Thanks,
Jona

Reply
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BMakler78
Zamboni Driver

Re: Map Errors on Site

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Please update Stubhub map and add these sections for this event:

Neko Case 01/28/23 

- Pit Right

- Pit Left

- Floor (Floor Right, Floor Center, Floor Left & Side Floor Left)

- Table (Table 1-10)

 

Stubhub link:  https://www.stubhub.com/neko-case-mckees-rocks-tickets-1-28-2023/event/150548555/?quantity=2

 

To match the map on the primary market with link below for reference:

https://www.stubhub.com/neko-case-mckees-rocks-tickets-1-28-2023/event/150548555/?quantity=2

 

Thanks,

 

Quiennie

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow-up to add this event on stubhub: 

Event Name: Angel Olsen

Venue: Bearsville Theatre, Woodstock, NY

Event Date & Time: Feb 08, 2023, 8:00 PM

Primary Link: https://wl.seetickets.us/event/Angel-Olsen/506732?afflky=BearsvilleTheater&utm_source=awin&utm_mediu... by.JPG

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update the map seat on the event below:

Purple Disco Machine

Mission Ballroom|Denver, CO

Sat, Nov 12, 2022, 8:00 PM

 

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Josh Turner 12/03/22

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/josh-turner-the-villages-tickets-12-3-2022/event/150465550/?quantity=1

 

Link to the event from the primary ticket provider :

https://www.thesharon.com/event.php?id=805&title=Josh-Turner

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Nick Swardson 10/28/22 7:30pm

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/event/150177696?quantity=0

 

Link to the event from the primary ticket provider :

https://concerts.livenation.com/nick-swardson-san-francisco-california-10-28-2022/event/1C005CA3D1A6...

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: Ace Frehley
Venue: The Kent Stage|Kent, OH
Event Date & Time: 12/09/22  8:00 PM
Stubhub Link:https://www.stubhub.com/ace-frehley-kent-tickets-12-9-2022/event/150483528/?quantity=0
Primary Link: https://www.etix.com/ticket/p/3562062/ace-frehley-kent-the-kent-stage?partner_id=240&_ga=2.262402572...

 

Thank you !

Reply
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