StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Mauflores · ‎10-27-2022

Hi Team,

Seeking your assistance for a follow up to update the floop map for this event:

Event Name: Bert Kreischer

Venue: Vibrant Arena at The Mark, Moline, IL

Event Date & Time: Oct 28, 2022, 7:00 PM

Stubhub Link: https://www.stubhub.com/bert-kreischer-moline-tickets-10-28-2022/event/150297110/?clickref=1101lvZKC...

Primary Link: https://www.ticketmaster.com/bert-kreischer-the-berty-boy-relapse-moline-illinois-10-28-2022/event/0...

Quiennie · ‎10-28-2022

Hi Team,

Please update map on Stubhub and fix the section for Floor (Floor Right Front, Floor Center, Floor Left Front, Floor Right Back & Floor Left Back) for this event Dropkick Murphys 10/29/22

Stubhub Link: https://www.stubhub.com/dropkick-murphys-cincinnati-tickets-10-29-2022/event/150251706/?quantity=4

To match the map on the primary market with link below for reference:

https://www.ticketmaster.com/event/16005CCF9DB351E1

Thanks,

Quiennie

Quiennie · ‎10-28-2022

Hi Team,

Please update Stubhub map for this event The All-American Rejects 11/11/2022

Stubhub link: https://www.stubhub.com/the-all-american-rejects-orlando-tickets-11-11-2022/event/150479892/?quantit...

To match the map on the primary market with link below for reference:

https://www.ticketmaster.com/event/22005D36AD23B303

Thanks,

Quiennie

Quiennie · ‎10-28-2022

Hi Team,

Please update map on Stubhub for this event:

Engelbert Humperdinck

Tue 15 Nov, 20:00
Théâtre Capitole, Québec, Quebec

Stubhub Link: https://www.stubhub.com/engelbert-humperdinck-quebec-tickets-11-15-2022/event/150562652/

Primary link: https://www.ticketmaster.com/event/31005D2124BE795A

Thanks,

Quiennie