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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

No map on site, please update - URGENT

 

Carly Rae Jepsen
Doug Mitchell Thunderbird Sports Centre | Vancouver, BC
Sat, Oct 29, 2022, 8:00 PM

 

https://www.stubhub.com/carly-rae-jepsen-vancouver-tickets-10-29-2022/event/150229592/?quantity=0

 

https://www.ticketmaster.ca/carly-rae-jepsen-the-so-nice-vancouver-british-columbia-10-29-2022/event...?.

 

Screenshot 2022-10-28 223530.jpgThank you

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Incorrect map sections, please update - URGENT

 

Dropkick Murphys
Andrew J Brady ICON Music Center | Cincinnati, OH
Sat, Oct 29, 2022, 7:15 PM

 

https://www.stubhub.com/dropkick-murphys-cincinnati-tickets-10-29-2022/event/150251706/?quantity=0

 

https://www.ticketmaster.com/event/16005CCF9DB351E1?

 

Screenshot 2022-10-28 224036.jpg

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

No map on site, please update

Map section are:

Orchestra Left, Orchestra Center and Orchestra Right

Balcony Left, Balcony Center, and Balcony Right

 

Three Dog Night
Uptown Theatre Napa | Napa, CA
Sat, Oct 29, 2022, 8:00 PM

 

https://www.stubhub.com/three-dog-night-napa-tickets-10-29-2022/event/150241201/?quantity=0

 

https://www.ticketmaster.com/event/1C005CC8F2AB84AC?

 

Screenshot 2022-10-28 224452.jpg

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event: 

 

Brett Eldredge
Thu 01 Dec, 19:30
KeyBank State Theatre, Cleveland, Ohio


Stubhub Link: https://www.stubhub.com/brett-eldredge-cleveland-tickets-12-1-2022/event/150576259/?quantity=0

Primary Link: https://www.livenation.com/event/vvG1fZ9fnO6-qN/brett-eldredge-glow-live-tour


Thanks,

Quiennie

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doconnor
Rookie

Re: Map Errors on Site

Cornell Big Red at Quinnipiac Bobcats Hockey (Time TBD)

Please update time of event to 7pm and have a map provided on the site.  Link to event below.

 

11/5/2022 7PM

 

https://www.stubhub.com/quinnipiac-bobcats-hockey-hamden-tickets-11-5-2022/event/150379680/?quantity...

 

https://gobobcats.com/sports/2015/8/26/Seating_chart.aspx

 

 

https://qb1.glitnirticketing.com/qbticket/web/stadiumg.php?event_id=65&status_id=2

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doconnor
Rookie

Re: Map Errors on Site

Please update seating map and time of event to 7pm

Colgate Raiders at Quinnipiac Bobcats Hockey (Time TBD)

11/4/2022 7PM

 

https://www.stubhub.com/quinnipiac-bobcats-hockey-hamden-tickets-11-4-2022/event/150379679/?quantity...

 

https://gobobcats.com/sports/2015/8/26/Seating_chart.aspx

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doconnor
Rookie

Re: Map Errors on Site

Please update seating map and time of event to 7pm

Yale Bulldogs at Quinnipiac Bobcats Hockey (Time TBD)

2/17/2022 7PM

 

https://www.stubhub.com/quinnipiac-bobcats-hockey-hamden-tickets-2-17-2023/event/150379685/?quantity...

 

https://gobobcats.com/sports/2015/8/26/Seating_chart.aspx

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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: New York Islanders Parking
Venue: UBS Arena Parking|Elmont, NY
Event Date & Time: 10/09/22  7:00 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-new-york-islanders-elmont-tickets-10-29-2022/event/15028...
Primary Link: https://www.ticketmaster.com/ubs-arena-parkingnew-york-islanders-vs-belmont-park-long-island-new-yor...

 

Thank you !

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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to update the map on this event, this is for General admission Event:

 

Event Name: SG Lewis
Venue: Roseland Theater|Portland, OR
Event Date & Time: 11/12/22  8:00 PM
Stubhub Link: https://www.stubhub.com/event/150299278?quantity=5
Primary Link: https://www.etix.com/ticket/p/4275730/sg-lewis-north-american-tour-2022-portland-roseland-theater

 

Thank you !

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RmOropesa
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Seeking your assistance to add an event map for the below event:

 

Event Name: Goo Goo Dolls

Venue: Morris Performing Arts Center|South Bend, IN
Event Date & Time: Mon, Nov 07, 2022, 7:00 PM

 

Stubhub Link: https://www.stubhub.com/goo-goo-dolls-south-bend-tickets-11-7-2022/event/150369412/?quantity=2

 

Primary Link: https://www.etix.com/ticket/p/5865289/goo-goo-dolls-south-bend-morris-performing-arts-center?_ga=2.1...

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Community Log-In Changes May 1st
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Read about the changes here