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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event: The Smashing Pumpkins 11/13/22


Stubhub Link: https://www.stubhub.com/smashing-pumpkins-portland-tickets-11-13-2022/event/105280610/?quantity=4&se...

To match the map on the primary market with link below for reference:

https://www.ticketmaster.com/event/0F005CA5C0F92C72


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Please update Stubhub map and add SRTBL, SLTBL, 101B, 101A, 102, 103A and 103B section for this event Usher 07/12/23

Stubhub link: https://www.stubhub.com/usher-las-vegas-tickets-7-12-2023/event/150432155/?quantity=4&sections=14463...

 

To match the map on the primary market with link below for reference:

https://www.ticketmaster.com/usher-my-way-the-vegas-residency-las-vegas-nevada-07-12-2023/event/2E00...

 

Thanks,

 

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Please update Stubhub map  for this event Nate Bargatze 03/30/23

Stubhub link: https://www.stubhub.com/nate-bargatze-raleigh-tickets-3-30-2023/event/150534225/?quantity=5&sections...

 

To match the map on the primary market with link below for reference:

https://www.ticketmaster.com/event/2D005D4791E71B6F

 

Thanks,

 

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Please update Stubhub map for this event Noel Miller 04/22/23

 

Stubhub link: https://www.stubhub.com/noel-miller-las-vegas-tickets-4-22-2023/event/150491436/?quantity=2

 

To match the map on the primary market with link below for reference:

https://concerts.livenation.com/noel-miller-everything-is-fked-las-vegas-nevada-04-22-2023/event/170...

 

Thanks,

 

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: iParty with Matt Bennett 10/31/22

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/dropkick-murphys-tulsa-tickets-11-1-2022/event/150260362/?quantity=0

 

Link to the event from the primary ticket provider :

https://event.etix.com/ticket/online/performanceSale.do?performance_id=8264722&method=restoreToken&c...

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to update the map on this General Admission event:

 

Event Name: Pusha T
Venue:The Dome at Toyota Oakdale Theatre|Wallingford, CT
Event Date & Time: 10/30/22  8:00 PM
Stubhub Link:https://www.stubhub.com/pusha-t-wallingford-tickets-10-30-2022/event/150253074/?quantity=1
Primary Link: https://concerts.livenation.com/pusha-t-its-almost-dry-tour-wallingford-connecticut-10-30-2022/event...

 

Thank you !

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Aaron Lewis 11/4/22

 

Link to the event on StubHub.com:

https://www.stubhub.com/aaron-lewis-detroit-tickets-11-4-2022/event/150250374/?quantity=0

 

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/08005CD1C900501C

 

SH map incorrect:

Capture.PNG

 

Correct map:

Capture1.PNG

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name:  Jelly Roll 11/05/22

 

Link to the event on StubHub.com:

https://www.stubhub.com/jelly-roll-johnson-city-tickets-11-5-2022/event/150376738/?quantity=0

 

Link to the event from the primary ticket provider :

https://www.etix.com/ticket/p/6289108/jelly-roll-johnson-city-freedom-hall-civic-center

 

SH map incorrect: 

Capture.PNG

 

Correct map:

Capture1.PNG

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: MercyMe 11/06/22

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/mercyme-cleveland-tickets-11-6-2022/event/150295171/?quantity=1

 

Link to the event from the primary ticket provider :

https://tickets.playhousesquare.org/online/mapSelect.asp

Reply
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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here