Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Quiennie]

Hi Team,

Please update map on Stubhub for this event: The Smashing Pumpkins 11/13/22

Stubhub Link: https://www.stubhub.com/smashing-pumpkins-portland-tickets-11-13-2022/event/105280610/?quantity=4&se...

To match the map on the primary market with link below for reference:

https://www.ticketmaster.com/event/0F005CA5C0F92C72


Thanks,

Quiennie

[Quiennie]

Hi Team,

Please update Stubhub map and add SRTBL, SLTBL, 101B, 101A, 102, 103A and 103B section for this event Usher 07/12/23

Stubhub link: https://www.stubhub.com/usher-las-vegas-tickets-7-12-2023/event/150432155/?quantity=4&sections=14463...

To match the map on the primary market with link below for reference:

https://www.ticketmaster.com/usher-my-way-the-vegas-residency-las-vegas-nevada-07-12-2023/event/2E00...

Thanks,

Quiennie

[Quiennie]

Hi Team,

Please update Stubhub map  for this event Nate Bargatze 03/30/23

Stubhub link: https://www.stubhub.com/nate-bargatze-raleigh-tickets-3-30-2023/event/150534225/?quantity=5&sections...

To match the map on the primary market with link below for reference:

https://www.ticketmaster.com/event/2D005D4791E71B6F

Thanks,

Quiennie

[Quiennie]

Hi Team,

Please update Stubhub map for this event Noel Miller 04/22/23

Stubhub link: https://www.stubhub.com/noel-miller-las-vegas-tickets-4-22-2023/event/150491436/?quantity=2

To match the map on the primary market with link below for reference:

https://concerts.livenation.com/noel-miller-everything-is-fked-las-vegas-nevada-04-22-2023/event/170...

Thanks,

Quiennie

[Quiennie]

Hi Team,

Please update map on Stubhub for this event: Banda MS 11/20/22

Stubhub Link: https://www.vividseats.com/banda-ms-tickets-san-diego-viejas-arena-11-20-2022--concerts-latin-music/...

Primary Link: https://www.ticketmaster.com/banda-ms-san-diego-california-11-20-2022/event/0A005CE7CEA02A83


Thanks,

Quiennie

[lotus_gaymarie]

Event name: iParty with Matt Bennett 10/31/22

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/dropkick-murphys-tulsa-tickets-11-1-2022/event/150260362/?quantity=0

Link to the event from the primary ticket provider :

https://event.etix.com/ticket/online/performanceSale.do?performance_id=8264722&method=restoreToken&c...

[zhariiel]

Hi Team, 

Seeking your assistance to update the map on this General Admission event:

Event Name: Pusha T
Venue:The Dome at Toyota Oakdale Theatre|Wallingford, CT
Event Date & Time: 10/30/22  8:00 PM
Stubhub Link:https://www.stubhub.com/pusha-t-wallingford-tickets-10-30-2022/event/150253074/?quantity=1
Primary Link: https://concerts.livenation.com/pusha-t-its-almost-dry-tour-wallingford-connecticut-10-30-2022/event...

Thank you !

[lotus_gaymarie]

Event name: Aaron Lewis 11/4/22

Link to the event on StubHub.com:

https://www.stubhub.com/aaron-lewis-detroit-tickets-11-4-2022/event/150250374/?quantity=0

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/08005CD1C900501C

SH map incorrect:

Correct map:

[lotus_gaymarie]

Event name:  Jelly Roll 11/05/22

Link to the event on StubHub.com:

https://www.stubhub.com/jelly-roll-johnson-city-tickets-11-5-2022/event/150376738/?quantity=0

Link to the event from the primary ticket provider :

https://www.etix.com/ticket/p/6289108/jelly-roll-johnson-city-freedom-hall-civic-center

SH map incorrect: 

Correct map:

[lotus_gaymarie]

Event name: MercyMe 11/06/22

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/mercyme-cleveland-tickets-11-6-2022/event/150295171/?quantity=1

Link to the event from the primary ticket provider :

https://tickets.playhousesquare.org/online/mapSelect.asp