Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[JONA]

Hi Team,

Kindly update StubHub map for this event  Joan Osborne 3/29/2023 to  match the map on the primary market with link below for reference:

https://www.axs.com/events/451110/joan-osborne-tickets?cid=usaffbandsintown&aff=usaffbandsintown

Thanks,
Jona

[lotus_gaymarie]

Event name: Joan Osborne 03/25/23

Link to the event on StubHub.com:

https://www.stubhub.com/joan-osborne-boulder-tickets-3-25-2023/event/150485015/?quantity=1

Link to the event from the primary ticket provider :

https://www.axs.com/events/449680/joan-osborne-tickets

SH map incorrect:

Correct map:

[lotus_gaymarie]

Event name: Jason Isbell 02/03/23

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/jason-isbell-ashland-tickets-2-3-2023/event/150510987/?quantity=0

Link to the event from the primary ticket provider :

https://www.etix.com/ticket/online/performanceSale.do;jsessionid=AF097024F0033C5525C24081EAA323DF?me...

[mariefe_madrid]

Hi Team,

Requesting for the updated map seat for the event below:

Carrie Underwood

Vibrant Arena at The Mark|Moline, IL

Sat, Nov 12, 2022, 7:30 PM

Stubhub Link: https://www.stubhub.com/carrie-underwood-moline-tickets-11-12-2022/event/105283953/?quantity=1

Prim Link: https://www.ticketmaster.com/carrie-underwood-denim-and-rhinestones-tour-moline-illinois-11-12-2022/...

Thank you

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Brandon Lake
Venue:  Seacoast Church Mount Pleasant|Mount Pleasant, SC
Event Date & Time: Sun, Nov 20, 2022, 7:00 PM
Stubhub Link: https://www.stubhub.com/brandon-lake-mount-pleasant-tickets-11-20-2022/event/105262365/
Primary Link: https://www.ticketmaster.com/brandon-lake-miracle-nights-tour-mount-pleasant-south-carolina-11-20-20...

[lotus_gaymarie]

Event name: Sara Evans 11/25/22 

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/sara-evans-las-vegas-tickets-11-25-2022/event/150438406/?quantity=1

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/17005D28F16355A6

[RmOropesa]

Hi Team,

Seeking your assistance to make ORCHESTRA, LOWER BALCONY CENTER, and UPPER BALCONY CENTER interactive  for the below event:

Event Name: Dita Von Teese
Venue: Beacon Theatre|New York, NY
Event Date & Time: Thu, Feb 09, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/dita-von-teese-new-york-tickets-2-9-2023/event/150448347/?quantity=2&section...

Primary Link: https://www.ticketmaster.com/event/3B005D27C6332573

[RmOropesa]

Hi Team,

Seeking your assistance to add an event map for the below event:

Event Name: Machine Girl

Venue: Red Flag|St. Louis, MO
Event Date & Time: Wed, Dec 07, 2022, 7:30 PM

Stubhub Link: https://www.stubhub.com/machine-girl-st-louis-tickets-12-7-2022/event/150536021/?quantity=1

Primary Link: https://www.etix.com/ticket/p/6880349/machine-girl-stlouis-red-flag-mjp

[angeldulce18]

Hi Team.

Please update Floor sec. to Floor GA (standing room only) sec. on event map.

Stubhub Link:

Death Cab for Cutie Tickets - StubHub

Primary Link:

Death Cab For Cutie: Asphalt Meadows Tour with Special Guest Momma Tickets Feb 10, 2023 Austin, TX |...

[mariefe_madrid]

Hi Team,

Requesting map seat for the event below:

Travis Tritt (21+ Event)

Center Stage at Pearl River Resorts|Choctaw, MS

Sat, Nov 12, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/travis-tritt-choctaw-tickets-11-12-2022/event/150455919/?quantity=1

Prim link: https://www.etix.com/ticket/online/performanceSale.do?method=switchSelectionMethod

Thank you