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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Subtronics 11/12/22

 

Link to the event from Stubhub:

https://www.stubhub.com/subtronics-laval-tickets-11-12-2022/event/150421362/?quantity=1&sections=&ti...


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/31005D03D1FC338B

 

Kindly update event map - include General Admission Standing and Seated and ADA sections 103, 107, 111, 115 and 214

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Natreyk
Waterboy

Re: Map Errors on Site

Miami Grand Prix in May 2023

Family Grand stands go through D7 now, i have tickets in D6, but it does not show up on map.
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Jeff Dunham 03/24/23

 

Link to the event from Stubhub:

https://www.stubhub.com/jeff-dunham-lincoln-tickets-3-24-2023/event/150588884/?quantity=0


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/1C005D4E88C73382

 

No map on site

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Dayglow 11/10/22

 

Link to the event from Stubhub:

https://www.stubhub.com/dayglow-atlanta-tickets-11-10-2022/event/150252629/?quantity=0


Link to the event from the primary ticket provider:

https://www.axs.com/events/437339/dayglow-tickets?q=Dayglow+

 

Incorrect map on Stubhub:

Capture.JPG

 

Correct  map:

Capture1.JPG

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Beabadoobee 11/10/22

 

Link to the event from Stubhub:

https://www.stubhub.com/beabadoobee-albuquerque-tickets-11-10-2022/event/150304152/?quantity=1


Link to the event from the primary ticket provider:

https://holdmyticket.com/event/390955

 

No map on site

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Hatebreed 11/10/22

 

Link to the event from Stubhub:

https://www.stubhub.com/hatebreed-albuquerque-tickets-11-10-2022/event/150345560/?quantity=1


Link to the event from the primary ticket provider:

https://tickets.holdmyticket.com/tickets/395002?tc=elreylive

 

No map on site

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

The Lion King 11/10/22

 

Link to the event from Stubhub:

https://www.stubhub.com/lion-king-new-orleans-new-orleans-tickets-11-10-2022/event/105262062/?quanti...


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/1B005CDE97C25F3B

 

No map on site

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update the floor sections into 101-106 

 

Yuridia
San Jose Civic | San Jose, CA
Sat, Nov 26, 2022, 8:00 PM

 

https://www.stubhub.com/yuridia-san-jose-tickets-11-26-2022/event/150231059/?quantity=0&priceRange=2...

 

https://www.ticketmaster.com/event/1C005CC2EA1987E4

 

thanks

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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add GA VIP section for below event:

Event Name: beabadoobee
Venue: Riviera Theatre - IL|Chicago, IL
Event Date & Time: Tue, Nov 29, 2022, 7:30 PM
Stubhub Link: https://www.stubhub.com/beabadoobee-chicago-tickets-11-29-2022/event/150304144/
Primary Link: https://www.axs.com/events/442130/beabadoobee-tickets

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