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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

No map on site, please update


Josh Turner
Wind Creek Casino and Hotel Wetumpka | Wetumpka, AL
Sat, Dec 10, 2022, 8:00 PM

 

https://www.ticketmaster.com/josh-turner-wetumpka-alabama-12-10-2022/event/1B005D36BE5858DC?

 

https://www.stubhub.com/josh-turner-wetumpka-tickets-12-10-2022/event/150546689/?quantity=0

 

Thanks

Reply
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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add GA Floor section for below event:

Event Name: The Offspring 
Venue: Canadian Tire Centre|Ottawa, ON
Event Date & Time: Fri, Nov 11, 2022, 7:30 PM
Stubhub Link: https://www.stubhub.com/the-offspring-kanata-tickets-11-11-2022/event/150439596/
Primary Link: https://www.ticketmaster.com/event/31005D21E1785ABB

Reply
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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

please update the Stubhub map for this event, sending you the map for reference

 


Old Dominion
Alliant Energy PowerHouse | Cedar Rapids, IA
Sat, Feb 11, 2023, 7:30 PM

 

https://www.stubhub.com/old-dominion-cedar-rapids-tickets-2-11-2023/event/150559905/?quantity=0

 

https://www.ticketmaster.com/event/06005D4A96E91A63

 

Thank you

 

Screenshot 2022-11-09 171756.jpg

Reply
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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Tove Lo
Venue: MTELUS|Montreal, QC
Event Date & Time: Mon, Feb 13, 2023, 8:00 PM
Stubhub Link:  https://www.stubhub.com/tove-lo-montreal-tickets-2-13-2023/event/150517937/
Primary Link: https://www.ticketmaster.com/event/31005D3DB4F5235B

Reply
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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Loathe, Static Dress, Omerta, Paledusk (18+ Event)
Venue: Middle East Downstairs|Cambridge, MA
Event Date & Time: Fri, Dec 16, 2022, 8:00 PM
Stubhub Link: https://www.stubhub.com/static-dress-cambridge-tickets-12-16-2022/event/150484110/
Primary Link: https://www.ticketweb.com/event/loathe-static-dress-omerta-paledusk-middle-east-downstairs-tickets/1...?

Reply
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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

no map on site, please update

 

Old Dominion
Mayo Clinic Health Systems Event Center | Mankato, MN
Fri, Feb 17, 2023, 7:30 PM

 

https://www.stubhub.com/old-dominion-mankato-tickets-2-17-2023/event/150547556/?quantity=0

 

https://www.ticketmaster.com/event/06005D45A8B73044

 

Screenshot 2022-11-09 181615.jpg

 

Thank you

Reply
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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to replace General Admission into Pit section, please refer to the primary link as the section appears to be seated 

Event Name: WASP
Venue: Keswick Theatre|Glenside, PA
Event Date & Time: Sun, Nov 20, 2022, 8:00 PM
Stubhub Link: https://www.stubhub.com/wasp-glenside-tickets-11-20-2022/event/105173075/
Primary Link:https://www.axs.com/events/422859/w-a-s-p-tickets?aff=usaffsongkick

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site


Hi Team,

Please update map on Stubhub for this event:

 

Dark Star Orchestra
Sun 20 Nov, 19:00
The Grand Opera House, Wilmington, Delaware

Stubhub Link: https://www.stubhub.com/dark-star-orchestra-wilmington-tickets-11-20-2022/event/150487037/?quantity=...

Primary Link: https://tickets.thegrandwilmington.org/7458/7459


Thanks,

Quiennie

Reply
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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Missing sections, please add

- ADA

- Platinum Seating

 

Polyphia
Newport Music Hall | Columbus, OH
Fri, Apr 07, 2023, 7:00 PM

 

https://www.stubhub.com/polyphia-columbus-tickets-4-7-2023/event/150571550/?quantity=0

 

https://www.axs.com/events/452539/polyphia-tickets

 

Screenshot 2022-11-09 213121.jpg

Thank you

 

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

 

Pepper
Wed 15 Mar, 20:00
Elevation 27/Jewish Mother, Virginia Beach, Virginia

Stubhub Link: https://www.stubhub.com/pepper-virginia-beach-tickets-3-15-2023/event/150564237/?quantity=5

Primary Link: https://www.ticketmaster.com/event/01005D52B141307E


Thanks,

Quiennie

Reply
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Community Log-In Changes May 1st
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Read about the changes here