Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Event: The Offspring 11/25/22

NO MAP ON SITE

Link to the event from Stubhub:

https://www.stubhub.com/the-offspring-kelowna-tickets-11-25-2022/event/150449747/?quantity=0

Link to the event from the primary ticket provider:

https://selectyourtickets.evenue.net/cgi-bin/ncommerce3/SEGetEventList?groupCode=K1125&linkID=rgp&sh...

[ltcnica08]

Hi Team,

Seeking your assistance to add update orchestra section into GA section for below event:

Event Name: The Mavericks
Venue: The Pageant|St. Louis, MO
Event Date & Time: Thu, Apr 13, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/the-mavericks-saint-louis-tickets-4-13-2023/event/150591627
Primary Link: https://www.ticketmaster.com/event/06005D5CCA0A6161

[lotus_gaymarie]

Event: Joe Gatto 11/17/22

NO MAP ON SITE

Link to the event from Stubhub:

https://www.stubhub.com/joe-gatto-muskegon-tickets-11-17-2022/event/150450056/?quantity=1

Link to the event from the primary ticket provider:

https://www.etix.com/ticket/p/6416004/meet-greetjoe-gattos-night-of-comedy-muskegon-frauenthal-theat...

[lotus_gaymarie]

Event: John Mulaney 11/18/22

Link to the event from Stubhub:

https://www.stubhub.com/john-mulaney-boise-tickets-11-18-2022/event/150242237/?quantity=0

Link to the event from the primary ticket provider:

https://boxoffice.adventuretix.com/idahocentralarena/overview/853489

Please update the floor section

[Lotusjoyce]

Hi Team, 

Please update the Floor section into General Admission

The Offspring
SaskTel Centre | Saskatoon, SK
Sat, Nov 19, 2022, 7:30 PM

https://www.ticketmaster.com/event/0F005D52D34F2413

https://www.stubhub.com/the-offspring-saskatoon-tickets-11-19-2022/event/150488432/?quantity=0&secti...

Thanks

[lotus_gaymarie]

Event: Heather McDonald 11/18/22

NO MAP ON SITE

Link to the event from Stubhub:

https://www.stubhub.com/heather-mcdonald-philadelphia-tickets-11-18-2022/event/150580240/?quantity=0

Link to the event from the primary ticket provider:

https://www.kimmelculturalcampus.org/SmartSeat/Index?itemNumber=51606#/

[Mauflores]

Hi Team,

Seeking your assistance for a second request to update the map and sections:
101A
101B
102
103A
103B

Event Name: Usher

Venue: Dolby Live at Park MGM

Event Date & Time:  Apr 14, 2023, 9:00 PM

Stubhub Link: https://www.stubhub.com/usher-las-vegas-tickets-4-14-2023/event/150420204/?clickref=1100lwiiBPfC&utm...

Primary Link: https://www.ticketmaster.com/usher-my-way-the-vegas-residency-las-vegas-nevada-04-14-2023/event/2E00...

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name: The Taylor Party: Taylor Swift Night - 21 And Older
Venue: House of Independents|Asbury Park, NJ
Event Date & Time: Fri, Jan 20, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/taylor-swift-night-the-taylor-party-chicago-tickets-1-20-2023/event/15046614...
Primary Link:https://concerts.livenation.com/the-taylor-party-taylor-swift-night-chicago-illinois-01-20-2023/even...?

[Quiennie]

Hi Team,

Please update Stubhub map for this event Rod Wave 11/22/2022 to match the map on the primary market with link below for reference: https://www.ticketmaster.com/rod-wave-beautiful-mind-tour-worcester-massachusetts-11-22-2022/event/0...

Stubhub link: https://www.stubhub.com/rod-wave-worcester-tickets-11-22-2022/event/150491731/?quantity=2&sections=2...

Thanks,

Quiennie

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub Link:

Nitty Gritty Dirt Band Tickets - StubHub

Primary Link:

Nitty Gritty Dirt Band | Country Music Hall of Fame and Museum