Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to remove the Orchestra section/Floor Rear and add the GA Floor for the event below:

Vance Joy

Fox Theater Oakland|Oakland, CA

Thu, Mar 09, 2023, 8:00 PM

Stubhub link: https://www.stubhub.com/vance-joy-oakland-tickets-3-9-2023/event/150227839/?quantity

Prim link: https://www.ticketmaster.com/vance-joy-in-our-own-sweet-oakland-california-03-09-2023/event/1C005CB3...

Thank you

[lotus_gaymarie]

Event: Big head Todd 01/27/23 

NO MAP ON SITE

Link to the event from Stubhub:

https://www.stubhub.com/secure/search?q=Big%20Head%20Todd&sellSearch=false

Link to the event from the primary ticket provider:

https://www.aomtheatre.com/event-ticket-buy/19801/

[lotus_gaymarie]

Event: Shane Smith and The Saints 11/19/22 

Link to the event from Stubhub:

https://www.stubhub.com/the-saints-durant-tickets-11-19-2022/event/150190156/?quantity=0

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/shane-smith-and-the-saints-durant-oklahoma-11-19-2022/event/0C005CAC0A0...

Incorrect map on Stubhub: entire sections 100-104 should be changed to PIT section

Correct map

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Dry Cleanin
Venue:  Terminal West|Atlanta, GA
Event Date & Time: Sun, Jan 29, 2023, 8:30 PM
Stubhub Link: https://www.stubhub.com/dry-cleaning-atlanta-tickets-1-29-2023/event/150432391/
Primary Link: https://www.axs.com/events/417639/dry-cleaning-tickets

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name: The Avett Brothers 
Venue: McMenamins Historic Edgefield Manor|Troutdale, OR
Event Date & Time: Sun, Jul 16, 2023, 6:30 PM 
Stubhub Link: https://www.stubhub.com/the-avett-brothers-troutdale-tickets-7-16-2023/event/104709082/
Primary Link: https://www.etix.com/ticket/p/5952552/the-avett-brothers-troutdale-mcmenamins-edgefield-amphitheater...

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Rakim (18+ Event)
Venue: Orange Peel|Asheville, NC
Event Date & Time: Sun, Dec 11, 2022, 8:00 PM
Stubhub Link: https://www.stubhub.com/rakim-asheville-tickets-12-11-2022/event/151198026/
Primary Link: https://event.etix.com/ticket/online/performanceSale.do?partner_id=240&performance_id=2161887&method...

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name:  Caroline Rose (18+ Event)
Venue: Orange Peel|Asheville, N
Event Date & Time: Tue, Apr 18, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/caroline-rose-asheville-tickets-4-18-2023/event/150579847/
Primary Link: https://www.etix.com/ticket/p/8007795/caroline-rose-asheville-the-orange-peel?partner_id=240&_ga=2.9...

[angeldulce18]

Hi Team,

Please add missing Floor GA sec. on event map.

Stubhub Link:

Thievery Corporation Tickets - Thievery Corporation Concert Tickets and Tour Dates - StubHub

Primary Link:

Thievery Corporation Tickets, Sat, Dec 3, 2022 at 8:00 PM | Eventbrite

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Town Mountain
Venue: Orange Peel|Asheville, NC
Event Date & Time: Sat, Jan 21, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/town-mountain-asheville-tickets-1-21-2023/event/150466209/
Primary Link:

[lotus_gaymarie]

Event: Gryffin 11/18/22 

Link to the event from Stubhub:

https://www.stubhub.com/gryffin-irving-tickets-11-18-2022/event/105286479/?quantity=0&sections=&tick...

Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/0C005CADEB7A72BC

Incorrect map on stubhub:

Correct map: