cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
Lewis Black
Plymouth Memorial Hall, Plymouth, MA
May 13, 2023, 8:00 PM

 

Stubhub link: https://www.stubhub.com/lewis-black-plymouth-tickets-5-13-2023/event/150578884/

 

Primary ticket provider link: https://www.etix.com/ticket/online/performanceSale.do;jsessionid=2591F65EAA426B08675121B0D67901F6?me...

Reply
Loading...
JONA
Rookie

Re: Map Errors on Site

HI team,

 

Kindly add Stubhub map for this event  Ashanti 11/14/22 to match the map on the primary market with link below for reference:

 

 

https://www.axs.com/events/454173/ashanti-tickets

 

 

Thanks,

Jona

Reply
Loading...
ktickets22
Backup Singer

Re: Map Errors on Site

Can you please update this map to correspond with the primary?
The primary map has floor GA, booth, boxes and balc GA section.

 

A Boogie Wit Da Hoodie
Bayou Music Center
Houston, TX
Wed, Feb 15, 2023 at 8:00pm

 

https://www.stubhub.com/a-boogie-wit-da-hoodie-houston-tickets-2-15-2023/event/151223150

 

https://concerts.livenation.com/a-boogie-wit-da-hoodie-me-houston-texas-02-15-2023/event/3A005D6390D...

Reply
Loading...
RmOropesa
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Seeking your assistance to add an event map for the below event:

 

Event Name: Morgan Wade
Venue: Headliners Music Hall|Louisville, KY
Event Date & Time: Wed, Feb 22, 2023, 8:00 PM

 

Stubhub Link: https://www.stubhub.com/morgan-wade-louisville-tickets-2-22-2023/event/150492148/

 

Primary Link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=5337827&method=restoreToken

Reply
Loading...
zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: John Mellencamp
Event Date & Time: 06/16/23 8:00 PM
Stubhub Link: https://www.stubhub.com/john-mellencamp-buffalo-tickets-6-16-2023/event/150508633/?quantity=0
Primary Link:https://www.ticketmaster.com/event/00005D37BBAD62E6?wt.mc_id=EML_TMNT549497_657882_0[PC_eventImage&e...

 

Thank you !

Reply
Loading...
zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: John Mellencamp
Event Date & Time: 06/16/23  8:00 PM
Stubhub Link: https://www.stubhub.com/john-mellencamp-buffalo-tickets-6-16-2023/event/150508633/?quantity=0
Primary Link: https://www.ticketmaster.com/event/00005D37BBAD62E6?

 

Thank you !

Reply
Loading...
angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update incorrect event map.

 

Stubhub Link:

Pete Holmes Tickets - StubHub

 

Primary Link:

Variety Playhouse - Ticketing System (axs.com)

Reply
Loading...
zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: John Crist
Event Date & Time: 04/015/22  7:00 PM
Stubhub Link: https://www.stubhub.com/john-crist-omaha-tickets-4-15-2023/event/150584695/?quantity=0
Primary Link: https://cart.ticketomaha.com/29808/29809?

 

Thank you !

Reply
Loading...
zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: John Crist
Event Date & Time: 04/015/22  7:00 PM
Stubhub Link:https://www.stubhub.com/john-crist-omaha-tickets-4-15-2023/event/150584695/?quantity=0
Primary Link:https://cart.ticketomaha.com/29808/29809?

 

Thank you !

Reply
Loading...
angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update missing Floor sec. for the following event:

Five Finger Death Punch with Brantley Gilbert

Spokane Arena|Spokane, WA

Tue, Dec 13, 2022, 7:30 PM

 

Stubhub Link:

Five Finger Death Punch Tickets - StubHub

 

Primary Link:

TicketsWest.com | Online Ticket Office | Five Finger Death Punch x Brantley Gilbert (evenue.net)

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here