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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Please update the parking map for all Chicago Bulls Parking, please add GREEN LOTS on the map.

Event Name: Chicago Bulls Parking

Venue: United Center Parking

Event Date & Time:  Dec. 10, 2022 5:00 PM to  Dec. 10, 2022 5:00 PM

Stubhub Link: https://www.stubhub.com/united-center-parking-lots-tickets/venue/214698/

Primary Link: https://spothero.com/destination/chicago/united-center-parking

 

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

No map on site, please update

 


Dancing with the Stars
Community Theatre at Mayo Performing Arts Center | Morristown, NJ
Thu, Jan 19, 2023, 7:30 PM

 

https://www.stubhub.com/dancing-with-the-stars-tour-morristown-tickets-1-19-2023/event/150539229/

 

https://secure.mayoarts.org/17443/17444

Screenshot 2022-11-21 214839.jpgThank you

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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: Boston Celtics Parking
Event Date & Time: 11/27/22  6:00 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-boston-celtics-boston-tickets-11-27-2022/event/150337444...
Primary Link: https://spothero.com/search?%243p=a_hasoffers&%24affiliate_json=http%3A%2F%2Ftracking.spothero.com%2...

 

Thank you !

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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to update the section Right,center, left and make it Floor and add section Perch on this event:

 

Event Name: Blackberry Smoke
Event Date & Time: 12/14/22  7:00 PM
Stubhub Link: https://www.stubhub.com/blackberry-smoke-grand-rapids-tickets-12-14-2022/event/150468294/?quantity=0
Primary Link: https://concerts.livenation.com/event/08005D280B4D63CF?wt.mc_id=EML_TMNT549495_739701_0[PC_eventImag...

 

Thank you !

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to change the A,B,C to FLOOR section for the event below:

Vance Joy

YouTube Theater|Inglewood, CA

Sat, Mar 11, 2023, 8:00 PM
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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Kindly update  Stubhub map and add the following Sections GA PIT, 101,102 and 103 to match the map on the primary market with link below for reference:

 

 

https://ticketstar.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3APMI%3ARC22%3AFF1203%...

 

 

Thanks,

Jona

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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Please  update StubHub map Floor section for Bert Kreischer  12/14/2022   to match the map on the primary market map like the photo below:

 

Thanks,

Jona

MAP.png

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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: Denver Nuggets Parking
Event Date & Time: 11/22/22  7:00 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-denver-nuggets-denver-tickets-11-22-2022/event/150340303...
Primary Link: https://www.parkwhiz.com/ball-arena-parking/detroit-pistons-at-denver-nuggets-1236040/

 

Thank you !

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