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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add event map.

Event Name: Thievery Corporation

Venue: Neighborhood Theatre

Event Date & Time: Wed, Dec 14, 2022, 8:00 PM

Primary Link: https://wl.seetickets.us/event/THIEVERY-CORPORATION/508334?afflky=MaxxMusic thive.JPG

Reply
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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: John Mellencamp
Venue: Jacksonville Center for the Performing Arts - Moran Theater|Jacksonville, FL
Event Date & Time: Sat, Feb 11, 2023, 7:00 PM 
Stubhub Link: https://www.stubhub.com/john-mellencamp-jacksonville-tickets-2-11-2023/event/150508474/
Primary Link: https://www.axs.com/events/450301/john-mellencamp-tickets

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

 

Clint Black ft. Lisa Hartman Black - Mostly Hits & The Mrs. Tour
Sun 29 Jan, 19:30
Albuquerque Convention Center, Albuquerque, NM

Stubhub Link: https://www.stubhub.com/clint-black-albuquerque-tickets-1-29-2023/event/150330610/?quantity=4

Primary Link: https://www.ticketmaster.com/event/1E005CF598ED33F3


Thanks,

Quiennie

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update missing parking sections on map.

 

Stubhub Link:

Golden State Warriors Tickets - StubHub

Reply
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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update the Stubhub map -  remove the sections besides stage , only Ice 101 & 122 sections are in there. See picture attached

 

Disney on Ice: Lets Celebrate!
T-Mobile Center | Kansas City, MO
Sat, Feb 25, 2023, 3:00 PM

 

https://www.stubhub.com/disney-on-ice-lets-celebrate-kansas-city-kansas-city-tickets-2-25-2023/event...

 

https://www.axs.com/events/452454/disney-on-ice-presents-letys-celebrate-2-25-23-3pm-tickets/promos/...

 

Screenshot 2022-11-23 173634.jpgScreenshot 2022-11-23 173611.jpg

 

Thank you

Reply
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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Please add PIT section to Stubhub map

 

Fiddler On The Roof
Fox Performing Arts Center | Riverside, CA
Thu, Mar 30, 2023, 7:00 PM

 

https://concerts.livenation.com/event/0B005D3BC42E2477?

 

https://www.stubhub.com/fiddler-on-the-roof-riverside-tickets-3-30-2023/event/151181622/?quantity=0&...

 

Screenshot 2022-11-23 182726.jpg

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add Balcony section for this event:

Event Name: Machine Girl

Venue: Red Flag

Event Date & Time: Dec 07, 2022, 7:30 PM

Stubhub Link: https://www.stubhub.com/machine-girl-st-louis-tickets-12-7-2022/event/150536021/?quantity=1&clickref...

Primary Link: https://www.etix.com/ticket/p/6880349/machine-girl-stlouis-red-flag-mjp?cobrand=RedFlag19&partner_id...

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,
Please add missing Third Tier Viewing Sec. on event map.

 

Stubhub Link:
Pinky Patel Tickets - StubHub

 

Primary Link:
https://tix.axs.com/OBd3FAAAAABRwvh%2fAwAAAABu%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fDHJhbXNoZWFkbGl2ZQD%2f%2...

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Quiennie
Zamboni Driver

Re: Map Errors on Site


Hi Team,

Please update map on Stubhub for this event:

 

Bellamy Brothers
Thu 08 Dec, 22:00
Golden Nugget Las Vegas Hotel & Casino, Las Vegas, Nevada

Stubhub Link: https://www.stubhub.com/bellamy-brothers-las-vegas-tickets-12-8-2022/event/150058895/?quantity=2

Primary Link: https://www.ticketmaster.com/event/17005C82AF971C84


Thanks,

Quiennie

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update the map and add theese sections:
101A
101B
102
103A
103B

Event Name: Usher

Venue: Dolby Live at Park MGM

Event Date & Time: Las Vegas

Stubhub Link: https://www.stubhub.com/usher-las-vegas-tickets-4-29-2023/event/150420203/?clickref=1100lwmtrWf8&utm...

Primary Link: https://www.ticketmaster.com/event/2E005D13A2AA0CA3?wt.mc_id=EML_TMNT549497_765376_0[PC_eventImage&e... usherdh.JPG

Reply
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Read about the changes here