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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update the map seat for the parking event below:

Dallas Stars Parking

American Airlines Center - TX Parking|Dallas, TX

Wed, Jan 25, 2023, 7:31 PM
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: An Evening With Greensky Bluegrass
Event Date & Time: 11/26/22  8:30 PM
Stubhub Link: https://www.stubhub.com/greensky-bluegrass-kalamazoo-tickets-11-26-2022/event/150317456/

 

Thank you !

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
Girls Night - The Musical
Aronoff Center - Jarson Kaplan Theater, Cincinnati, OH
November 25, 2022, 2:00 PM

 

Stubhub link: https://www.stubhub.com/girls-night-the-musical-cincinnati-tickets-11-27-2022/event/151178170/

 

Primary ticket provider link: https://cincinnatiarts.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ACAA%3A2223%3AJK1...

Reply
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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Noel Miller 
Venue: Orpheum Theatre - Phoenix|Phoenix, AZ
Event Date & Time: Sun, Apr 30, 2023, 8:00 PM
Stubhub Link:  https://www.stubhub.com/noel-miller-phoenix-tickets-4-30-2023/event/150584713/
Primary Link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=3832885&method=restoreToken

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seat for the event below:

Steve Trevino

olonial Theatre Laconia|Laconia, NH

Fri, Apr 21, 2023, 8:00 PM
Reply
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dmyoung
Waterboy

Re: Map Errors on Site

Baylor Bears Mens Basketball Tickets only show 10 sections of the 26 individually resulting in a user having to scroll through all tickets forthe 16 sections that can not be selected to find a desired ticket.  I checked and this is true for all future games, not just the one in the URL below.  Please fix it so that a user can select an individual section (of any of the 26 sections) to find a desired ticket. 

 

https://www.stubhub.com/baylor-bears-basketball-waco-tickets-12-6-2022/event/150379578/?quantity=2

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: New York Islanders Parking
Event Date & Time: 11/26/22  7:30 PM
Stubhub Link:https://www.stubhub.com/parking-passes-only-new-york-islanders-elmont-tickets-11-26-2022/event/15028...

 

Thank you !

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 



Seeking your assistance to add map on this event:



Event Name: Rainbow Kitten Surprise
Event Date & Time: 12/08/22  8:00 PM
Stubhub Link: https://www.stubhub.com/rainbow-kitten-surprise-memphis-tickets-12-8-2022/event/105261911/?quantity=...
Primary Link:https://www.ticketmaster.com/event/1B005C8D9C423CCB?wt.mc_id=EML_TMNT549495_795053_0[PC_eventImage&e...


Thank you !
Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: Phoenix Suns Parking
Event Date & Time: 12/23/22  8:00 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-phoenix-suns-phoenix-tickets-12-23-2022/event/150340013/...
Primary Link: https://www.parkwhiz.com/footprint-center-parking/memphis-grizzlies-at-phoenix-suns-1235902/?view=li...

 

Thank you !

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to add FLOOR 1-6 on the map seat for the event below:

Carrie Underwood

Little Caesars Arena|Detroit, MI

Sun, Feb 26, 2023, 7:30 PM
Reply
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