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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map and other event details  for below event:

Event Name: Flipturn
Venue:  Cats Cradle|Carrboro,  NC
Event Date & Time: Fri, Feb 03, 2023, 8:00
Stubhub Link: 
Primary Link: https://www.etix.com/ticket/online/performanceSale.do?method=selectPerformance&performance_id=586444...

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RmOropesa
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Seeking your assistance to add an event map for the below event:

 

Event Name: Blueys Big Play
Venue: Mechanics Bank Theater Bakersfield, CA
Event Date & Time:  Thu, Jan 19, 2023, 6:00 PM

 

Stubhub Link: https://www.stubhub.com/bluey-s-big-play-bakersfield-tickets-1-19-2023/event/151236104/?quantity=2

 

Primary Link: https://tix.axs.com/rXWFCQAAAABkM6VcAgAAAAAp%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fEU1lY2hhbmljcy10aGVhdGVyAP...

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable parking map.

 

Stubhub Link:

Buffalo Sabres Tickets - StubHub

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a third folow up to add the map for this event:

Event Name: Sierra Ferrell

Venue: Lensic Performing Arts Center

Event Date & Time: Apr 24, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/sierra-ferrell-santa-fe-tickets-4-24-2023/event/151251986/?clickref=1101lwnk...

Primary Link: https://tickets.lensic.org/account/login

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Big Thief 02/15/23

Link to the event from Stubhub:

https://www.stubhub.com/big-thief-austin-tickets-2-15-2023/event/150448538/?quantity=0


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/big-thief-austin-texas-02-15-2023/event/3A005CC2DD687710

Incorrect map on Stubhub - Missing sections Mezzanine 0 and 7

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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Polyphia
Venue: Red Flag|St. Louis,
Event Date & Time: Sun, Apr 09, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/polyphia-st-louis-tickets-4-9-2023/event/150588844/
Primary Link: https://www.etix.com/ticket/p/7085234/polyphia-stlouis-red-flag-mjp?country=US&language=en

Reply
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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: PARKING PASSES ONLY Colorado Avalanche at Buffalo Sabres
Venue: KeyBank Center Parking|Buffalo, NY
Event Date & Time: Thu, Dec 01, 2022, 7:01 PM
Stubhub Link: https://www.stubhub.com/Secure/Pipeline/Sell/TicketDetails?ID=5f479c20-db63-450a-96bd-84e4f299cd9d
Primary Link:

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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Weyes Blood (19+ Event)
Venue: The Danforth Music Hall|Toronto, ON
Event Date & Time: Wed, Mar 08, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/weyes-blood-toronto-tickets-3-8-2023/event/150488412/
Primary Link: https://www.ticketmaster.ca/event/10005D29C7363D43

Reply
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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to updatemap for below event:

Event Name: Weyes Blood (19+ Event)
Venue: The Danforth Music Hall|Toronto, ON
Event Date & Time: Wed, Mar 08, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/weyes-blood-toronto-tickets-3-8-2023/event/150488412/
Primary Link: https://www.ticketmaster.ca/event/10005D29C7363D43

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update correct event map, missing L1-L4, C1-C4, R1-R4 and GA sections.

Stubhub Link:

Larry the Cable Guy Tickets - StubHub

Primary Link:

LARRY THE CABLE GUY - Friday, March 10, 2023 Tickets | Mt. Pleasant, MI | Soaring Eagle Casino and R...

Reply
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Community Log-In Changes May 1st
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Read about the changes here