cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update Floor 1-4 sec. to Floor Left and Floor Right sec. only.

Kindly refer to primary link provided.

Stubhub Link:

Jo Koy Tickets - StubHub

Primary Link:

Masonic Temple Theatre - Ticketing System (axs.com)

Reply
Loading...
lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Pinky Patel 03/25/23

Kindly add Third Tier Viewing on the Stubhub map.

Link to the event from Stubhub:

https://www.stubhub.com/pinky-patel-baltimore-tickets-3-25-2023/event/151222275/?quantity=0


Link to the event from the primary ticket provider:

https://www.axs.com/events/453986/pinky-patel-tickets

Reply
Loading...
angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update missing PIT sec. on event map.

Stubhub Link:

Little River Band Tickets - StubHub

Primary Link:

Little River Band Tickets Mar 11, 2023 Biloxi, MS | Ticketmaster

Reply
Loading...
ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: She Wants Revenge
Venue: Culture Room|Fort Lauderdale, FL
Event Date & Time: Sat, Dec 03, 2022, 7:30 PM
Stubhub Link: https://www.stubhub.com/she-wants-revenge-fort-lauderdale-tickets-12-3-2022/event/150524005/
Primary Link: https://www.ticketmaster.com/event/0D005D45510BF853

Reply
Loading...
Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update seat map for this event:

Chris D’Elia
Fri Dec 02, 7:00 PM
Lakeland Center Youkey Theatre, Lakeland, Florida

Stubhub link:Chris D'Elia 01/26/23

Primary link: Map Reference

Thanks,

Quiennie

Reply
Loading...
Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to to update the map anf make it FLOOR GENERAL ADMISSION and BALCONY GENERAL ADMISSION for this event.

Event Name: Andy Frasco

Venue: Thalia Hall

Event Date & Time: Dec 09, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/little-stranger-chicago-tickets-12-9-2022/event/150431085/?clickref=1101lwno...

Primary Link: https://www.ticketmaster.com/event/04005D21A5AE1A70?wt.mc_id=EML_TMNT549497_858884_0[PC_eventImage&e...andy.JPGandy.JPG

Reply
Loading...
Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

Durand Bernarr
Fri Mar 10, 7:00 PM
House of Blues Houston - Bronze Peacock Room, Houston, TX

Stubhub Link: Durand Bernarr 03/10/23

Primary Link: Map Reference

Thanks,

Quiennie

Reply
Loading...
Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event Sam Morril 2/2/2023 9:30pm

Stubhub Link: https://www.stubhub.com/sam-morril-vancouver-tickets-2-2-2023/event/150593734/?quantity=0

Primary Link: https://admitone.com/events/sam-morril-vancouver-8494383


Thanks,

Quiennie

Reply
Loading...
Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub and complete the stage and floor layout for this event:

Disney On Ice: Find Your Hero
Sat Jan 28, 11:00 AM
Budweiser Gardens, London, Ontario

Stubhub Link: Disney On Ice 01/28/23 @11am

Primary link: Correct Map

Thanks,

Quiennie

Reply
Loading...
mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

Requesting map seat on the event below:

Steve Trevino

Colonial Theatre Laconia|Laconia, NH

Fri, Apr 21, 2023, 8:00 PM
Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here