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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your help to please update correct event map.

 

Stubhub Link:

Matchbox Twenty Tickets - StubHub

 

Primary Link

Matchbox Twenty Tickets Jul 08, 2023 Tampa, FL | Live Nation

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a second follow up to add floor section and include:
FLOOR 1

FLOOR 2
FLOOR 3

Event Name: Jim Gaffigan

Venue: Van Andel Arena

Event Date & Time:  Apr 15, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/jim-gaffigan-grand-rapids-tickets-4-15-2023/event/105265559/?clickref=1101lw...

Primary Link: https://www.ticketmaster.com/event/08005C92CC72246F?wt.mc_id=EML_TMNT549497_1228844_0[PC_eventImage&... JIM.JPG

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking for your assistance to please update missing floor sections on event map.

 

Stubhub Link:

Jeff Dunham Tickets - StubHub

 

Primary Link:

Jeff Dunham: Still Not Canceled Tickets Feb 25, 2023 Providence, RI | Ticketmaster

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

 

Steve Trevino
Sat Apr 22, 8:00 PM
Plymouth Memorial Hall, Plymouth, Massachusetts

Stubhub Link: https://www.stubhub.com/steve-trevino-plymouth-tickets-4-22-2023/event/151332725/?quantity=0

Primary Link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=4900058&method=restoreToken


Thanks,

Quiennie

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update incorrect Stubhub event map. Kindly refer to primary link provided.

 

Stubhub Link:

Lake Street Dive Tickets - StubHub

 

Primary Link:

Lake Street Dive: Gather Round Sounds Tour Tickets Jan 17, 2023 Asheville, NC | Ticketmaster

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update missing Floor sec. on event map.

 

Stubhub Link:

Cirque Du Soleil Corteo Montreal Tickets - StubHub

Reply
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angeldulce18
Zamboni Driver

Re: Incorrect Event Info

Hi Team,

Please update correct time for the following event:

The Molly Ringwalds (21+ Event)

Beau Rivage Theatre

Biloxi, MS

Sat, Dec 31, 2022

 

Correct Time: 10:30 PM

Incorrect Time: 7:00 PM

 

Stubhub Link:

The Molly Ringwalds Tickets - The Molly Ringwalds Concert Tickets and Tour Dates - StubHub

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site


Hi Team,

Please update map on Stubhub and add section 101A, 101B, 102, 103A, 103B, SLTBL and SRTBL for this event:

 

Usher
Fri Apr 14, 9:00 PM
Dolby Live at Park MGM, Las Vegas, Nevada

Stubhub Link: https://www.stubhub.com/usher-las-vegas-tickets-4-14-2023/event/150420204/?quantity=5

Primary Link: https://www.ticketmaster.com/usher-my-way-the-vegas-residency-las-vegas-nevada-04-14-2023/event/2E00...


Thanks,

Quiennie

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update the map seat on the event below:

Andrew Bird

Charleston Music Hall|Charleston, SC

Sat, Apr 01, 2023, 8:00 PM

 

https://www.stubhub.com/andrew-bird-charleston-tickets-4-1-2023/event/151205119/?quantity=1

 

https://www.ticketmaster.com/andrew-bird-charleston-south-carolina-04-01-2023/event/2D005D5B91A63101

 

Thank you

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Unwritten Law 01/20/23

 

Kindly update the event map - event is General Admission only.

 

Link to the event from Stubhub:

https://www.stubhub.com/unwritten-law-san-diego-tickets-1-20-2023/event/150570038/?quantity=2


Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/0B005D58FF022ED2

Reply
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