StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

angeldulce18 · ‎12-22-2022

Hi Team,

Please update correct event map for the following event:

Puddles Pity Party

Revolution Hall Portland

Portland, OR

Thu, Jan 12, 2023, 8:00 PM

Stubhub Link:

Puddles Pity Party Tickets - StubHub

JONA · ‎12-23-2022

Hi Team,

Kindy update StubHub map and add PIT and GA FLOOR Sections for this event City Morgue 04/29/2023 to match the map on the primary market with link below for reference:

https://concerts.livenation.com/event/09005D7EEC2A6C11?wt.mc_id=EML_TMNT549495_1248020_0[PC_eventIma...

Thanks,

Jona

lotustixmalou · ‎12-23-2022

Hi team,

Please, change sections Floor Right and Left to General Admission Floor on Stubhub map:
City Morgue
House of Blues Houston, TX
May 06, 2023, 8:00 PM

Stubhub link: https://www.stubhub.com/city-morgue-houston-tickets-5-6-2023/event/151298419/

Primary ticket provider link: https://concerts.livenation.com/event/3A005D77F51554CC

zhariiel · ‎12-23-2022

Hi Team,

Seeking your assistance to add map on this event:

Event Name: Portland Trail Blazers Parking
Event Date & Time: 12/26/22 7:00 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-portland-trail-blazers-portland-tickets-12-26-2022/event...
Primary Link: https://www.parkwhiz.com/moda-center-parking-2/charlotte-hornets-at-portland-trail-blazers-1236827/

Thank you !

lotustixmalou · ‎12-23-2022

Hi team,

Please, add missing sections Table of 2, 4 and 8 on Stubhub map for below event:
Trapt
Tailgaters Sports Bar and Grill, Bolingbrook, IL
January 06, 2023, 7:00 PM

Stubhub link: https://www.stubhub.com/trapt-bolingbrook-tickets-1-6-2023/event/151210615/

Primary ticket provider link: https://www.eventbrite.com/e/trapt-20th-anniversary-of-self-titled-album-tickets-440469344667?aff=eb...