Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Rachelle22]

Hi Team,
Seeking your assistance to make Orchestra Sections interactive for below event:
Event Name: Pretty Woman
Venue: Sarofim Hall - Hobby Center|Houston, TX
Event Date & Time: Jan 05, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/pretty-woman-houston-houston-tickets-1-5-2023/event/105285169/?
Primary Link: https://www.ticketmaster.com/moulin-rouge-touring/event/0F005D21AF3C26E4?refArtist=K8vZ9175GKV

[Rachelle22]

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Pretty Woman
Venue: Sarofim Hall - Hobby Center|Houston, TX
Event Date & Time: Jan 05, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/pretty-woman-houston-houston-tickets-1-5-2023/event/105285169/
Primary Link: https://www.ticketmaster.com/moulin-rouge-touring/event/0F005D21AF3C26E4

[Lotusjoyce]

Hi Team, 

Please update the incorrect sections in the Stubhub map into 101B, 101A, 102, 103A,103B, VIP, Stage Left Table and Stage Right Table. See the photo for reference:

Usher
Dolby Live at Park MGM | Las Vegas, NV
Fri, Apr 28, 2023, 9:00 PM

Stubhub link:

https://www.stubhub.com/usher-las-vegas-tickets-4-28-2023/event/150420201/?quantity=0

Primary Link:

https://www.ticketmaster.com/event/2E005D13A2A80C9B?

Thank you

[Mauflores]

Hi Team,

Seeking your assistance to add the map for this event:

Event Name: The Mavericks

Venue: Palladium Center For The Performing Arts

Event Date & Time: Fri, Jan 27, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/the-mavericks-carmel-tickets-1-27-2023/event/150437763/?clickref=1100lwq8U5N...

Primary Link: https://secure.thecenterpresents.org/10808/10921 

[Rachelle22]

Hi Team,
Seeking your assistance to add Section 1, 2, 3 for below event:
Event Name: Jim Gaffigan
Venue: Van Andel Arena|Grand Rapids, MI
Event Date & Time: Apr 15, 2023, 7:00 PM
Stubhub Link: https://stubhub.community/t5/Events-and-Venues/bd-p/eventsvenues
Primary Link: https://www.ticketmaster.com/jim-gaffigan-dark-pale-tour-grand-rapids-michigan-04-15-2023/event/0800...

[Mauflores]

Hi Team,

Seeking your assistance to add the ADA-OR(Accessible section) label on this section:

Event Name: Wicked

Venue: Kennedy Center Opera House

Event Date & Time: Thu, Jan 19, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/taylor-tomlinson-atlanta-tickets-1-14-2023/event/151200734/?clickref=1011lwt...
https://www.kennedy-center.org/whats-on/explore-by-genre/theater/2022-2023/wicked/

Primary Link: https://www.ticketmaster.com/taylor-tomlinson-the-have-it-all-atlanta-georgia-01-14-2023/event/0E005... 

[Mauflores]

Hi Team,

Seeking your assistance for a 3rd follow-up to update the map for this event.

Event Name: Theresa Caputo

Venue: Pechanga Entertainment Center

Event Date & Time: Fri, Jan 27, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/theresa-caputo-temecula-tickets-1-27-2023/event/150531731/?clickref=1011lwtn... 

Primary Link:

[the1975tix]

Stubhub has to pages for the same venue... could be problematic

https://www.stubhub.com/nova-sd-tickets/venue/444684/

https://www.stubhub.com/nova-services-inc-tickets/venue/130098606/

[zhariiel]

Hi Team, 

Seeking your assistance to add section Premium Booth on this event:

Event Name: Tony Rock
Event Date & Time: 01/20/23 9:45 PM

Primary Link: https://www.ticketweb.com/event/tony-rock-pittsburgh-improv-tickets/12684815?pl=pittsburghimprov&REF...

Stubhub Link: https://www.stubhub.com/tony-rock-homestead-tickets-1-20-2023/event/151237076/

vivid link:https://www.vividseats.com/tony-rock-tickets-homestead-improv-comedy-club---pittsburgh-1-20-2023--th...

Thank you !

[zhariiel]

Hi Team, 

Seeking your assistance to add section VIP General admission on this event:

Event Name: Mo Amer
Event Date & Time: 12/30/22  9:30 PM
Stubhub Link: https://www.stubhub.com/mo-amer-brea-tickets-12-30-2022/event/151238138/?quantity=0&sections=1281870...
Primary Link: https://www.ticketweb.com/event/mo-amer-brea-improv-tickets/12685495?irgwc=1&clickid=S-MTYF3DAxyNWce...

Thank you !