Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Quiennie]

Hi Team,
Please add section Mezzanine on stubhub  for this event Itzhak Perlman 02/19/23.
Stubhub Link: https://www.stubhub.com/itzhak-perlman-mesa-tickets-2-19-2023/event/150198559/?quantity=2Primary Link: https://boxoffice.mesaartscenter.com/Online/default.asp?BOset::WScontent::SearchCriteria::search_cri...


Thanks,

Quiennie

[mariefe_madrid]

Hi Team,

Requesting to update the map for the event below:

Subtronics

Revel Entertainment Center|Albuquerque, NM

Tue, Jan 31, 2023, 9:00 PM

https://www.stubhub.com/subtronics-albuquerque-tickets-1-31-2023/event/150576375/

https://www.tixr.com/groups/relentlessbeatsabq/events/subtronics-antifractal-tour-2023-52569

Thank you

[mariefe_madrid]

Hi Team,

Requesting map seat for the event below:

David Cross (18+ Event)

Fitzgerald Theater|Saint Paul, MN

Fri, May 12, 2023, 8:00 PM

https://www.stubhub.com/david-cross-saint-paul-tickets-5-12-2023/event/151316191/?quantity=1

https://tix.axs.com/5y8TFAAAAABm%2bfCIAAAAAACv%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fDEZpcnN0IEF2ZW51ZQD%2f%2...

Thank you

[lotus_gaymarie]

Event: Key Glock 3/30/23 

Floor section should be General Admission.

Link to the event from Stubhub:

https://www.stubhub.com/key-glock-kansas-city-tickets-3-30-2023/event/151305233/

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/06005D86C5AB755B

[zhariiel]

Hi Team, 

Seeking your assistance to add section VIP Premium Booth on this event:

Event Name: Luenell
Event Date & Time: 01/06/23  9:40 PM
Stubhub Link: https://www.stubhub.com/luenell-homestead-tickets-1-6-2023/event/151237181/?quantity=2
Primary Link: https://www.ticketweb.com/event/luenell-pittsburgh-improv-tickets/12684685?pl=pittsburghimprov&REFID...

Thank you !

[zhariiel]

Hi Team, 

Seeking your assistance to add/update map on this event:

Event Name: Jesus Christ Superstar
Event Date & Time: 02/26/23  1 PM
Stubhub Link:https://www.stubhub.com/jesus-christ-superstar-madison-tickets-2-26-2023/event/151318635/
Primary Link: https://tickets.overture.org/8123/8130?_ga=2.204607511.665321877.1672948743-1398295912.1672948743

Thank you !

[fb2000]

Canada Formula 1 Grand Prix - 3 Day Pass / Jun 16 2023

https://www.stubhub.com/canadian-grand-prix-montreal-tickets-6-16-2023/event/150379366/?quantity=0

Canada Formula 1 Grand Prix - Friday Pass / Jun 16 2023

https://www.stubhub.com/canadian-grand-prix-montreal-tickets-6-16-2023/event/150382725/

Canada Formula 1 Grand Prix - Saturday Pass / Jun 17 2023

https://www.stubhub.com/canadian-grand-prix-montreal-tickets-6-16-2023/event/150382725/

Canada Formula 1 Grand Prix - Sunday Pass / Jun 18 2023

https://www.stubhub.com/canadian-grand-prix-montreal-tickets-6-18-2023/event/150382872/

Error: Missing the Paddock Club section

Link to the correct map: 

https://www.gpcanada.ca/en/suites-2023/

https://www.vividseats.com/canada-formula-1-grand-prix-tickets-circuit-gilles-villeneuve-6-17-2023--...

[ltcnica08]

Hi Team,

Please separate section of PIT (rows AA to GG) from Orchestra section map for below event:

Event Name: Come From Away 
Venue: Chrysler Hall|Norfolk, VA
Event Date & Time:  Sun, Mar 05, 2023, 1:00 PM
Stubhub Link: https://www.stubhub.com/come-from-away-norfolk-tickets-3-5-2023/event/151183900/
Primary Link: https://www.ticketmaster.com/come-from-away-touring/event/01005C8DDE6564A5?

[Mauflores]

Hi Team,

Seeking your assistance to add the map for this event:

Event Name: Come From Away

Venue: Royal Theatre BC

Event Date & Time: Sun, May 14, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/come-from-away-victoria-tickets-5-14-2023/event/151351537/?clickref=1101lwtq...

Primary Link:

[angeldulce18]

Hi Team,

Please update not interactive event map which cause mapping issues on our tickets. 

Stubhub Link:

Dear Evan Hansen Tickets - StubHub