StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

JONA · ‎01-09-2023

Hi Team,

Kindly update StubHub map for this event Usher 03/12/2023 and add the Following Sections 101B, 101A,102,103A and 103B to match the map on the primary market with link below for reference:

https://www.ticketmaster.com/event/2E005D13A2940C72?wt.mc_id=EML_TMNT549497_1281997_0[PC_eventImage&...

Thanks,

Jona

zhariiel · ‎01-09-2023

Hi Team,

Seeking your assistance to add map on this event:

Event Name: Detroit Red Wings Parking
Event Date & Time: 01/14/23 7:00 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-detroit-red-wings-detroit-tickets-1-14-2023/event/150288...
Primary Link: https://www.parkwhiz.com/little-caesars-arena-parking/columbus-blue-jackets-at-detroit-red-wings-122...

Thank you !

angeldulce18 · ‎01-09-2023

Hi Team,

Please add missing PIT sec. on event map on Stubhub.

Stubhub Link:

Legally Blonde - Touring Tickets - StubHub

Primary Link:

https://tickets.hultcenter.org/1461/1484?_ga=2.105078467.1575209077.1673300264-1175959550.1673300264...

zhariiel · ‎01-09-2023

Hi Team,

Seeking your assistance to make the map interative on this event:

Event Name: Legally Blonde
Event Date & Time: 02/03/23 @ 8pm
Stubhub Link: https://www.stubhub.com/legally-blonde-touring-eugene-tickets-2-4-2023/event/130321106/?
Primary Link: https://hultcenter.org/events/legally-blonde/

Thank you !

RmOropesa · ‎01-09-2023

Hi Team,

Seeking your assistance to add an event map for the below event:

Event Name: Toughest Monster Truck
Venue: Ford Wyoming Center|Casper, WY
Event Date & Time: Sat, Feb 11, 2023, 3:00 PM

Stubhub Link: https://www.stubhub.com/toughest-monster-truck-tour-casper-tickets-2-11-2023/event/151242929/?quanti...

Primary Link: https://www.ticketmaster.com/toughest-monster-truck-tour-casper-wyoming-02-11-2023/event/1E005D5BA23...

RegalRoseton · ‎01-09-2023

Hello,

Trampled by Turtles at Thalia Hall on Thursday, Feb 16th only says that the floor is General Admission. There is no mention that the floor is General Admission seated. This is currently the only way to list tickets. If you look at any of the General Admission floor seats that you've sold for the event, or those which are currently available for instant download, you will see that none say GA Seated.

RR