StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie · ‎01-11-2023

Event: Riverdance 1/31/23

NO MAP ON SITE

Link to the event from Stubhub:

https://www.stubhub.com/riverdance-wilmington-tickets-1-31-2023/event/151186719/?quantity=0

Link to the event from the primary ticket provider:

https://wilsoncentertickets.com/show/?id=7404

lotus_gaymarie · ‎01-11-2023

Event: JID 02/14/23

MAP IS NOT INTERACTIVE

Link to the event from Stubhub:

https://www.stubhub.com/j-i-d-austin-tickets-2-14-2023/event/150542901/?quantity=0

Link to the event from the primary ticket provider:

https://www.stubbsaustin.com/concert-listings/calendar/jid-smino-luv-is-4ever-tour

ltcnica08 · ‎01-11-2023

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Half Alive
Venue: The Union Event Center - Salt Lake City|Salt Lake City, UT
Event Date & Time: Fri, May 12, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/half-alive-salt-lake-city-tickets-5-12-2023/event/151285657/
Primary Link: https://www.ticketmaster.com/event/1E005D77B1002466

ltcnica08 · ‎01-11-2023

Hi Team,

Seeking your assistance to add PIT section for below event:

Event Name: Alt-J
Venue: The Wiltern|Los Angeles, CA
Event Date & Time: Wed, Mar 22, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/alt-j-los-angeles-tickets-3-22-2023/event/151303042/
Primary Link: https://concerts.livenation.com/event/09005D7C0043573B?

JONA · ‎01-11-2023

Hi Team,

Please update StubHub map and add PIT SECTION for Alt -J 03/22/2023 to match the map on the primary market. Kindly see link and photo below for reference:

https://concerts.livenation.com/event/09005D7C0043573B?wt.mc_id=EML_TMNT549497_1470989_0[PC_eventIma...

Thanks,

Jona