StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

ltcnica08 · ‎01-10-2023

Hi Team,

Seeking your assistance to make all map General Admission for below event:

Event Name: Bobby Lee
Venue: San Jose Improv|San Jose, CA
Event Date & Time: Sat, Feb 11, 2023, 9:30 PM
Stubhub Link: https://www.stubhub.com/bobby-lee-san-jose-tickets-2-11-2023/event/151292364/
Primary Link: https://www.ticketweb.com/event/bobby-lee-san-jose-improv-tickets/12729125

DG54 · ‎01-10-2023

- NASCAR Chicago Street Race

- 2 DAYS - 7/1-7/2

- NOT VIP/ GA

- https://www.stubhub.com/nascar-chicago-street-race-tickets/grouping/150043210/

- https://tickets.nascarchicago.com/

- https://mpv.tickets.com/?agency=CHSV_PL_MPV&orgid=3434&eventId=21493#/event/E21493/seatmap/?selectBu...

Mauflores · ‎01-10-2023

Hi Team,

Seeking your assistance to add event map.

Event Name: Columbus Blue Jackets Parking

Venue: Nationwide Arena Parking

Event Date & Time:

Thu, Jan 12, 2023, 7:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-carolina-hurricanes-columbus-tickets-1-12-2023/event/150...

Primary Link: https://arenadistrict.parkmobile.io/venues/nationwide-arena/events/131259

ltcnica08 · ‎01-11-2023

Hi Team,

Seeking your assistance to update map and change balcony general admission to balcony left and right reserved for below event:

Event Name: City Morgue
Venue: The Fillmore Silver Spring|Silver Spring, MD
Event Date & Time: Fri, May 12, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/city-morgue-silver-spring-tickets-5-12-2023/event/151298360/
Primary Link: https://concerts.livenation.com/event/15005D828CEC4D19?

JONA · ‎01-11-2023

Hi Team,

Kindly update StubHub map for this event Matt Nathanson 02/28/2023 and add Balcony Section to match the map on the primary market with link below for reference:

https://www.ticketmaster.ca/event/10005D83D47321D6?wt.mc_id=EML_TMNT549497_1291891_0[PC_eventImage&e...

Thanks,

Jona