- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
Thank you!
What can I submit? |
|
What should I NOT submit? |
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Will I get a follow up? |
No, all requests are reported automatically. |
How are my Requests prioritized? |
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date. |
12-06-2019
Hi there,
Can we add the Fast Lane section in the map please?
Thank you!
Stubhub link: https://www.stubhub.com/brandi-carlile-george-tickets-6-9-2023/event/150564986/?quantity=1
Event: Death Cab for Cutie 2/6/23
Link to the event from Stubhub:
https://www.stubhub.com/death-cab-for-cutie-kansas-city-tickets-2-6-2023/event/150485049/
Link to the event from the primary ticket provider:https://www.axs.com/events/433602/death-cab-for-cutie-tickets?skin=midland&src=AEGLIVE_EMIDTMCI03011...
Incorrect map on Stubhub:
Correct map:
Event: The Mountain Goats 02/08/23
Link to the event from Stubhub:
https://www.stubhub.com/mountain-goats-winston-salem-tickets-2-8-2023/event/151182500/
Link to the event from the primary ticket provider:
Incorrect map on Stubhub: (missing sections 14, 15, 23 and 24)
Correct map:
Hi Team,
Seeking your assistance to make all map General Admission for below event:
Event Name: Bobby Lee
Venue: San Jose Improv|San Jose, CA
Event Date & Time: Sat, Feb 11, 2023, 9:30 PM
Stubhub Link: https://www.stubhub.com/bobby-lee-san-jose-tickets-2-11-2023/event/151292364/
Primary Link: https://www.ticketweb.com/event/bobby-lee-san-jose-improv-tickets/12729125
- NASCAR Chicago Street Race
- 2 DAYS - 7/1-7/2
- NOT VIP/ GA
- https://www.stubhub.com/nascar-chicago-street-race-tickets/grouping/150043210/
Hi Team,
Seeking your assistance to add event map.
Event Name: Columbus Blue Jackets Parking
Venue: Nationwide Arena Parking
Event Date & Time:
Primary Link: https://arenadistrict.parkmobile.io/venues/nationwide-arena/events/131259
Hi Team,
Seeking your assistance to update map and change balcony general admission to balcony left and right reserved for below event:
Event Name: City Morgue
Venue: The Fillmore Silver Spring|Silver Spring, MD
Event Date & Time: Fri, May 12, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/city-morgue-silver-spring-tickets-5-12-2023/event/151298360/
Primary Link: https://concerts.livenation.com/event/15005D828CEC4D19?
Hi Team,
Kindly update StubHub map for this event Matt Nathanson 02/28/2023 and add Balcony Section to match the map on the primary market with link below for reference:
Thanks,
Jona
Event: Alicia Moffet 02/10/23
NO MAP ON SITE
Link to the event from Stubhub:
https://www.stubhub.com/alicia-moffet-saint-hyacinthe-tickets-2-10-2023/event/151334611/?quantity=0
Link to the event from the primary ticket provider:
Event: Riverdance 2/1/23
NO MAP ON SITE
Link to the event from Stubhub:
https://www.stubhub.com/riverdance-wilmington-tickets-2-1-2023/event/151186298/?quantity=3
Link to the event from the primary ticket provider: