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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: City Morgue 
Venue: City MorgueShowbox SODO|Seattle, WA
Event Date & Time: Mon, Apr 24, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/city-morgue-seattle-tickets-4-24-2023/event/151301076/
Primary Link: https://www.axs.com/events/458512/city-morgue-tickets?skin=showboxpresents

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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name:  Matt Nathanson
Venue: The Great Hall - Toronto|Toronto, ON
Event Date & Time: Tue, Feb 28, 2023, 6:00 PM
Stubhub Link:  https://www.stubhub.com/matt-nathanson-toronto-tickets-2-28-2023/event/151297783/
Primary Link: https://www.ticketmaster.com/event/10005D83D47321D6

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add the floor map/section for this event:

Event Name: Riverdance 7PM

Venue: Findlay Toyota Center

Event Date & Time: Tue, May 02, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/riverdance-prescott-valley-tickets-5-2-2023/event/151186637/?clickref=1101lw...

Primary Link: https://www.ticketmaster.com/riverdance-touring-prescott-valley-arizona-05-02-2023/event/19005B4CDB2...riverdance.JPG

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please add Orchestra PIT section to Stubhub map

 

Annie
Kauffman Center for the Performing Arts - Muriel Kauffman Theatre | Kansas City, MO
Tue, Apr 18, 2023, 7:30 PM

 

https://www.stubhub.com/annie-kansas-city-kansas-city-tickets-4-18-2023/event/150328928/

 

https://tickets.kauffmancenter.org/20305/20306

 

Screenshot 2023-01-12 154536.jpgThank you

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Rachelle22
Zamboni Driver

Aladdin 06/10/23

Hi Team,
Seeking your assistance to make event map interactive for below event:
Event Name: Aladdin
Venue: Popejoy Hall|Albuquerque, NM
Event Date & Time:  Jun 10, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/aladdin-the-musical-albuquerque-albuquerque-tickets-6-10-2023/event/15059784...
Primary Link: https://popejoypresents.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event :

 

Mitchell Tenpenny
Sat 21 Jan 2023 20:30
Showbox SoDo, Seattle, WA

Stubhub Link: https://www.stubhub.com/mitchell-tenpenny-seattle-tickets-1-21-2023/event/150524659/?quantity=0

Primary Link: https://www.tickpick.com/buy-mitchell-tenpenny-tickets-showbox-sodo-1-21-23-8pm/5353630/


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

 

Six The Musical - San Francisco
Fri 24 Feb 2023 19:30
Orpheum Theatre San Francisco, San Francisco, CA


Stubhub Link: https://www.stubhub.com/six-the-musical-san-francisco-san-francisco-tickets-2-24-2023/event/15038867...

Primary Link: https://broadwaysf.com/Online/default.asp?BOparam::WScontent::loadArticle::permalink=six&BOparam::WS...


Thanks,

Quiennie

Reply
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standardnine
Zamboni Driver

Re: Map Errors on Site

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seat for the event below:

Six the Musical

Orpheum Theatre - San Francisco|San Francisco, CA

Sat, Feb 25, 2023, 7:30 PM

 

https://www.stubhub.com/six-the-musical-san-francisco-san-francisco-tickets-2-25-2023/event/15038994...

 

https://broadwaysf.com/Online/mapSelect.asp

 

Thank you

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standardnine
Zamboni Driver

Re: Map Errors on Site

Hello team! 

 

Requesting to have this map updated: 

 

https://www.stubhub.com/six-the-musical-san-francisco-san-francisco-tickets-3-12-2023/event/15058197...

 

Map is not updated and properly sectioned. Please see link as guide: https://www.ticketsqueeze.com/tickets/5206679/six-the-musical-2023-03-12-13-00-00-orpheum-theatre-sa...


Thank you!

Reply
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