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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to update the map on this event this only have 2 section General admission and VIP mezzanine:

 

Event Name: Subtronics
Event Date & Time: 1/31/23  9:00 PM
Stubhub Link:https://www.stubhub.com/subtronics-albuquerque-tickets-1-31-2023/event/150576375/?quantity=0&section...
Primary Link: https://www.tixr.com/groups/relentlessbeatsabq/events/subtronics-antifractal-tour-2023-52569
Vivid link: https://www.vividseats.com/subtronics-tickets-albuquerque-revel-entertainment-center-1-31-2023--conc...

 

Thank you !

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: Riverdance
Event Date & Time: 05/02/23  7:00 PM
Stubhub Link: https://www.stubhub.com/riverdance-prescott-valley-tickets-5-2-2023/event/151186637/?quantity=0
Primary Link: https://www.ticketmaster.com/riverdance-touring-prescott-valley-arizona-05-02-2023/event/19005B4CDB2...

 

Thank you !

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Floor sections 101, 102 and 103 on Stubhub map of below event:
Riverdance
Findlay Toyota Center, Prescott Valley, AZ
May 02, 2023, 7:00 PM

 

Stubhub link: https://www.stubhub.com/riverdance-prescott-valley-tickets-5-2-2023/event/151186637/

 

Primary ticket provider link: https://www.ticketmaster.com/riverdance-touring-prescott-valley-arizona-05-02-2023/event/19005B4CDB2...

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Floor 1, 2 and Wsections on Stubhub map of below event:
Legally Blonde
Budweiser Gardens, London, ON
May 07, 2023, 7:00 PM

 

Stubhub link: https://www.stubhub.com/legally-blonde-touring-london-tickets-5-7-2023/event/151348313/

 

Primary ticket provider link: https://budweisergardens.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AGLOBAL-LABATT%...

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: Anastasia
Event Date & Time:02/11/23 2pm
Stubhub Link: https://www.stubhub.com/anastasia-wilmington-tickets-2-11-2023/event/151198070/?quantity=0
Primary Link: https://tickets.thegrandwilmington.org/7221/7226

 

Thank you !

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site


Hi Team, 

 

Seeking your assistance to add/update the map on this event, it has Section General admission and Premium Booth:

 

Event Name: Ralph Barbosa (21+ Event)
Event Date & Time: 01/21/23  9:00 PM
Stubhub Link: https://www.stubhub.com/ralph-barbosa-los-angeles-tickets-2-21-2023/event/151353567/?quantity=0
Primary Link: https://www.ticketweb.com/event/ralph-barbosa-milwaukee-improv-main-room-tickets/12726085?pl=milwauk...
vivid link: https://www.vividseats.com/ralph-barbosa-tickets-brookfield-milwaukee-improv-1-21-2023--theater-come...

 

Thank you !

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site


Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name:Anastasia
Event Date & Time: 2/12/2023 2pm
Stubhub Link: https://www.stubhub.com/anastasia-wilmington-tickets-2-12-2023/event/151197932/?quantity=0
Primary Link: https://tickets.thegrandwilmington.org/7221/7227

 

Thank you !

Reply
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MTK
New User

Rupp Arena Mapping Errors

Many upper deck sections in Rupp Arena in Lexington have A and B rows and are not available in the pull down menu for selling. Not being able to manually enter Row #s to create a listing or have the correct rows available makes some tickets impossible to sell. 

 

Specifically for myself:

 

Section 236 pull down row options are ONLY C-O or Not Specified . . . Rows A and B MOST DEFINITELY EXIST in Section 236. 

 

Please fix as soon as possible or allow manual entry. Thanks.

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, change sections Orchestra Left, Right and Center, and section level 300 to unreserved General Admission for below event:
Weyes Blood
The Eastern, Atlanta, GA
February 23, 2023, 8:00 PM

 

StubHub link: https://www.stubhub.com/weyes-blood-atlanta-tickets-2-23-2023/event/151287497/

 

Primary ticket provider link: https://tix.axs.com/xchIGgAAAACQGzWDAAAAAADy%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fCVplcm8gTWlsZQD%2f%2f%2f%2...

Reply
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standardnine
Zamboni Driver

Re: Map Errors on Site

Hello Team! 

 

Please update the map for this event. Rows and seat numbers are not showing on the map.

 

Les Miserables
Fri 02 Jun 2023 19:30
5th Avenue Theatre, Seattle, Washington

 

StubHub link: https://www.stubhub.com/les-miserables-seattle-tickets-6-2-2023/event/151188144/?quantity=2&sections...

 

Reference Link: https://my.5thavenue.org/2223-les-miserables/9718

Reply
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