Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotustixmalou]

Hi team,

Please, change sections Orchestra Left, Right and Center, and section level 300 to unreserved General Admission for below event:
Weyes Blood
The Eastern, Atlanta, GA
February 23, 2023, 8:00 PM

StubHub link: https://www.stubhub.com/weyes-blood-atlanta-tickets-2-23-2023/event/151287497/

Primary ticket provider link: https://tix.axs.com/xchIGgAAAACQGzWDAAAAAADy%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fCVplcm8gTWlsZQD%2f%2f%2f%2...

[standardnine]

Hello Team! 

Please update the map for this event. Rows and seat numbers are not showing on the map.

Les Miserables
Fri 02 Jun 2023 19:30
5th Avenue Theatre, Seattle, Washington

StubHub link: https://www.stubhub.com/les-miserables-seattle-tickets-6-2-2023/event/151188144/?quantity=2&sections...

Reference Link: https://my.5thavenue.org/2223-les-miserables/9718

[lotus_gaymarie]

Event: One Night of Queen 3/4/23

NO MAP ON SITE

Link to the event from Stubhub:

https://www.stubhub.com/one-night-of-queen-redding-tickets-3-4-2023/event/150438491/

Link to the event from the primary ticket provider:

https://www.etix.com/ticket/p/5840531/one-night-of-queen-redding-cascade-theatre

[zhariiel]

Hi Team, 

Seeking your assistance to add section HL Box and HR Box 1-6 on this event:

Event Name: Anastasia
Event Date & Time: 04/15/23 2pm
Stubhub Link: https://www.stubhub.com/anastasia-the-musical-denver-denver-tickets-4-15-2023/event/151338399/?quant...
Primary Link: https://tickets.denvercenter.org/Online/default.asp?BOparam::WScontent::loadArticle::permalink=anast...

Thank you !

[mariefe_madrid]

Hi Team,

Requesting map seat for the event below:

Toughest Monster Truck Tour

Ford Wyoming Center|Casper, WY

Sat, Feb 11, 2023, 3:00 PM

https://www.stubhub.com/toughest-monster-truck-tour-casper-tickets-2-11-2023/event/151242929/?quanti...

https://www.ticketmaster.com/toughest-monster-truck-tour-casper-wyoming-02-11-2023/event/1E005D5BA23...

Thank you

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name:    Blueys big Play
Venue:  Mechanics Bank Theater|Bakersfield, CA
Event Date & Time: Thu, Jan 19, 2023, 6:00 PM
Stubhub Link: https://www.stubhub.com/bluey-s-big-play-bakersfield-tickets-1-19-2023/event/151236104/
Primary Link: https://www.axs.com/events/445387/bluey-s-big-play-tickets?_ga=2.219533721.1812320233.1669655816-475...

[mariefe_madrid]

Hi Team,

Requesting map seat for the event below:

Anastasia

Playhouse on Rodney Square|Wilmington, DE

Fri, Feb 10, 2023, 8:00 PM

https://www.stubhub.com/anastasia-wilmington-tickets-2-10-2023/event/151198317/?quantity=1

https://tickets.thegrandwilmington.org/7221/7223

Thank you

[pr]

You have the wrong map up for Jeff Dunham in Green Bay Wisconsin on March 15th, 2023 at 7:00 PM.  I have linked the correct map if you are interested.  Thank you for you concern in this matter.

https://ticketstar.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3APMI%3ARC22%3AJD0315%...

[guitnin]

Correct Seat Map: https://www.ticketmaster.com/shen-yun-raleigh-north-carolina-01-22-2023/event/2D005D24F7A56610

Incorrect Seat Map: https://www.stubhub.com/shen-yun-raleigh-tickets-1-22-2023/event/151245094/?quantity=0

[ninatashareyes]

Missing Section in Listing

Looking to sell tickets for Taylor Swift Concert in AT&T Stadium in Arlington, TX on March 31, 2023

I have tickets for Section C 318 Row 8 but unable to list them since the section is not displayed in the dropdown menu. 

@TeamStubHub