StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Mauflores · ‎01-27-2023

Hi Team,

Seeking your assistance to update the map for this event:

Event Name: Menopause the Musical

Venue: Veterans Memorial Auditorium - RI

Event Date & Time: Thu, Feb 09, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/menopause-the-musical-providence-tickets-2-9-2023/event/151428484/?clickref=...

Primary Link: https://um-tickets.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AARTS%3ACCA22%3AMS230...

zhariiel · ‎01-28-2023

Hi Team,

Seeking your assistance to add floor A-C section on this event:

Event Name: Cats
Event Date & Time: 05/18/23 730pm
Stubhub Link: https://www.stubhub.com/wine-and-cheese-pre-reception-casper-tickets-5-18-2023/event/151222349/?quan...
Primary Link:https://www.ticketmaster.com/cats-touring-casper-wyoming-05-18-2023/event/1E005D02F7D25D4D

Thank you !

GA · ‎01-28-2023

Pete Holmes

Sat • Jun 17 • 7:00 PM

Fillmore Minneapolis, Minneapolis, MN

https://www.stubhub.com/pete-holmes-minneapolis-tickets-6-17-2023/event/151421537/?clickref=1011lwvV...

https://concerts.livenation.com/event/06005E3730ABCA78?f_use_ras_unavailability=true&f_ras_manifest_...

zhariiel · ‎01-28-2023

Hi Team,

Seeking your assistance to add section Box HL and Box HR 1-6 on this event:

Event Name: Fiddler on the Roof
Event Date & Time: 03/19/23 2pm
Stubhub Link: https://www.stubhub.com/fiddler-on-the-roof-denver-denver-tickets-3-19-2023/event/151180123/?quantit...
Primary Link: https://tickets.denvercenter.org/Online/default.asp?BOparam::WScontent::loadArticle::permalink=fiddl...

Thank you !

dulce1128 · ‎01-28-2023

Event Name: RBD - Soy Rebelde Tour
Event date: October 1, 2023

https://www.stubhub.com/rbd-austin-tickets-10-1-2023/event/151402324/?quantity=2

Correct map: https://www.ticketmaster.com/rbd-soy-rebelde-tour-2023-austin-texas-10-01-2023/event/3A005E328A9825F...

zhariiel · ‎01-28-2023

Hi Team,

Seeking your assistance to update the section Mezzanine and Orchestra sections into Mezzanine Right, Mezzanine z Left and Orchestra Left and Orchestra Right on this event:

Event Name: Fiddler on the Roof
Event Date & Time: 2/11/23 7:30PM
Stubhub Link: https://www.stubhub.com/fiddler-on-the-roof-maryville-tickets-2-11-2023/event/151178601/?quantity=0&...
Primary Link: https://www.etix.com/ticket/p/7475012/fiddler-on-the-roof-maryville-the-clayton-center-for-the-arts-...

Thank you !

Quiennie · ‎01-28-2023

Hi Team,

Please update missing floor section on stubhub map for this event:

The Book Of Mormon

Tue, Mar 21, 2023, 7:30 PM

Budweiser Gardens

London, ON

Stubhub link: https://www.stubhub.com/the-book-of-mormon-london-tickets-3-21-2023/event/151345337/?quantity=0

Primary link: https://budweisergardens.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AGLOBAL-LABATT%...

Thanks,

Quiennie

RmOropesa · ‎01-28-2023

Hi Team,

Seeking your assistance to update and make the event map interactive for the event below;

Event Name: JR De Guzman
Venue: San Jose Improv|San Jose, CA
Event Date & Time: Fri, Feb 17, 2023, 9:45 PM

Stubhub Link: https://www.stubhub.com/jr-de-guzman-san-jose-tickets-2-17-2023/event/151393433/?quantity=2

Primary Link: https://www.ticketweb.com/event/jr-de-guzman-san-jose-improv-tickets/12775355?pl=sanjoseimprov&REFID...