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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Jessjess23
Backup Singer

Floor RBD tickets Los Angeles section not listed - FLRB4

Hi I'm trying to sell 2 RBD tickets to the show on 10/22/2023 but the section is not listed. It's section FLRB4, thoughts

54E9A298-A995-485B-B22E-8B9C6F7D7C37.png

Reply
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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update the Stubhub map: Mezzanine and Orchestra sections. They should have Mezzanine Right, Mezzanine Left, Orchestra Right and Orchestra Left. 

 

Fiddler on the Roof
Clayton Center for the Arts Maryville | Maryville, TN
Sat, Feb 11, 2023, 7:30 PM

 

https://www.etix.com/ticket/p/7475012/fiddler-on-the-roof-maryville-the-clayton-center-for-the-arts-...

 

Screenshot 2023-01-26 211727.jpg

 

 

Thank you

 

 

 

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add mission section orchestra pit on this event:

 

Event Name: Ain't Too Proud
Event Date & Time: 02/16/23 730pm
Stubhub Link: https://www.stubhub.com/ain-t-too-proud-reno-tickets-2-16-2023/event/151171618/?quantity=0
Primary Link: https://pioneercenter.com/Online/default.asp?BOparam::WScontent::loadArticle::permalink=AintTooProud...

 

Thank you !

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add the missing section GA Booth on this event:

 

Event Name: Pablo Francisco
Event Date & Time: 02/11/23 7.30pm
Stubhub Link: https://www.stubhub.com/pablo-francisco-brea-tickets-2-11-2023/event/151370475/?quantity=0
Primary Link: https://www.ticketweb.com/event/pablo-francisco-brea-improv-tickets/12827455?pl=breaimprov&REFID=bre...

 

Thank you !

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seat for the event below:

Anastasia

Playhouse on Rodney Square|Wilmington, DE

Sun, Feb 12, 2023, 2:00 PM

 

https://www.stubhub.com/anastasia-wilmington-tickets-2-12-2023/event/151197932/

 

https://tickets.thegrandwilmington.org/7221/7227

 

Thank you

Reply
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Rachelle22
Zamboni Driver

Jackiem Joyner 02/05/23

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Jackiem Joyner 
Venue: Humphreys Backstage Live|San Diego, CA
Event Date & Time:  Feb 05, 2023, 6:00 PM
Stubhub Link: https://www.stubhub.com/jackiem-joyner-san-diego-tickets-2-5-2023/event/151343001/
Primary Link: https://www.ticketmaster.com/event/0A005D97938C172B

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Rachelle22
Zamboni Driver

Theresa Caputo 1/28/23

Hi Team,
Seeking your assistance to update event map for below event:
Event Name:Theresa Caputo
Venue: Pechanga Entertainment Center|Temecula, CA
Event Date & Time: Jan 28, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/theresa-caputo-temecula-tickets-1-28-2023/event/150495180/
Primary Link:https://www.ticketmaster.com/event/0A005D35C62A41A2

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Rachelle22
Zamboni Driver

Damso 01/27/23

Hi Team,
Seeking your assistance to make Section GA FLOOR interactive for below event:
Event Name: Damso
Venue:Videotron Centre|Quebec City, QC
Event Date & Time: Jan 27, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/damso-quebec-tickets-1-27-2023/event/150488459/
Primary Link: https://www.ticketmaster.ca/event/31005D28DC044FEA

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RmOropesa
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update the event map for the below event:

Event Name: Riverdance
Venue: Dolby Theatre | Hollywood, CA
Event Date & TimeFri, Apr 21, 2023, 8:00 PM

 

Stubhub Link: https://www.stubhub.com/riverdance-los-angeles-hollywood-tickets-4-21-2023/event/150358162/

Primary Link: https://www.ticketmaster.com/event/0E005D50C0BB2A0E

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi team, 

 

Please update the Stubhub map for this event:

 

Almost Queen
College Street Music Hall | New Haven, CT
Sat, Jan 28, 2023, 8:00 PM

 

https://www.stubhub.com/almost-queen-new-haven-tickets-1-28-2023/event/151220968/?quantity=0

 

Thank you

Reply
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Read about the changes here