Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[RmOropesa]

Hi Team,

Seeking your assistance to add an event map for the below event:

Event Name: Big Thief
Venue: The Eastern|Atlanta, GA
Event Date & Time: Fri, Feb 24, 2023, 8:30 PM

Stubhub Link: https://www.stubhub.com/big-thief-atlanta-tickets-2-24-2023/event/150456040/

Primary Link: https://www.axs.com/events/437019/big-thief-tickets

[dirtygnu]

EVENT: https://www.stubhub.com/big-thief-new-orleans-tickets-2-17-2023/event/150446101/?quantity=2

ISSUE:  Floor General Admission is not listed as a section when posting the tickets for Sale.  I have to incorrectly state that my GA Floor tickets are Sec2, which is misleading.  There is a seperate Balcony GA section for this event as well and it is also not listed.  

[Fkstubhu]

the map for lee brice april 12 in kelowna is wrong

current map

https://www.stubhub.ca/lee-brice-kelowna-tickets-4-12-2023/event/151391202/?quantity=0&sections=&tic...

correct map

https://selectyourtickets.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ARGP%3AEK23%3A...

[standardnine]

Hello Team, 

Please correct the map for this event. Golden Circle section is showing both left. CatsVan Wezel Performing Arts Hall|Sarasota, FLThu, Apr 20, 2023, 7:30 PM

StubHub Link: https://www.stubhub.com/cats-touring-sarasota-tickets-4-20-2023/event/151176435/?quantity=0&sections...

Reference Link: https://mpv.tickets.com/?agency=VANV_SNG_MPV&orgid=42849&eventid=3343#/event/E3343/seatmap/?seatmapI...

Thank you!

Stephanie

[standardnine]

Hello team!

Please put correct sections for this event David CrossCorona Theatre|Montreal, QCSun, Apr 23, 2023, 8:00 PM

Stubhub link: https://www.stubhub.com/david-cross-montreal-tickets-4-23-2023/event/151316490/?quantity=0

Reference Link: https://www.ticketmaster.ca/david-cross-montreal-quebec-04-23-2023/event/31005D89C5ED4480

Thank you!

Stephanie

[JONA]

Hi Team,

Please update StubHub map for this event  Harry Potter 2/11/2023 8:00  PM show to  match the map on the primary market with link below for reference:

https://tickets.overture.org/8262/8264

Thanks,

Jona

[lotus_gaymarie]

Event: Noah Kahan 6/6/23 

Please add ADA section.

Link to the event from Stubhub:

https://www.stubhub.com/noah-kahan-pittsburgh-tickets-6-6-2023/event/151304396/

Link to the event from the primary ticket provider:

https://www.axs.com/events/458948/noah-kahan-tickets?q=Noah+Kahan

[lotus_gaymarie]

Event: Death Cab for Cutie 2/6/23

Incorrect map on Stubhub:

Correct map:

Link to the event from Stubhub:

https://www.stubhub.com/death-cab-for-cutie-kansas-city-tickets-2-6-2023/event/150485049/

Link to the event from the primary ticket provider:

https://www.axs.com/events/433602/death-cab-for-cutie-tickets

[Wordsintime]

BYU Cougars Baseball at Miller Park (Provo, UT).  Please open Chair sections 1, 2, 6, and 7 to allow sales.  Currently only sections 3, 4, and 5 are listed.  Thank you

[Lotusjoyce]

Hi Team, 

Please add ADA section near stage to Stubhub map

Ganja White Night - Sunday
Red Rocks Amphitheatre | Morrison, CO
Sun, May 07, 2023, 5:00 PM

Stubhub Link:

https://www.stubhub.com/ganja-white-night-morrison-tickets-5-7-2023/event/151358682/?quantity=0&sect...

Primary Link:

https://www.axs.com/events/462249/ganja-white-night-5-7-tickets

Primary map:

Thank you