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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Rachelle22
Zamboni Driver

Gary Gulman 4/29/23 @ 630pm

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Gary Gulman
Venue: Blue Note Hawaii|Honolulu, HI
Event Date & Time: Apr 29, 2023, 6:30 PM
Stubhub Link: https://www.stubhub.com/gary-gulman-honolulu-tickets-4-30-2023/event/151409618/?
Primary Link: https://www.ticketweb.com/event/gary-gulman-born-on-3rd-blue-note-hawaii-tickets/12832355?

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Brace
Conductor

Jacobs Pavilion at Nautica: Floor Section Issue

For: https://www.stubhub.com/rainbow-kitten-surprise-cleveland-tickets-6-6-2023/event/151434826/

you

do not have an option to Sell  Floor: General Admission.    You only have seated General Admission, which is a totally different section.  Can you please send this to the team that updates.

 

These are shows at the same venue where it is working:

 

https://www.stubhub.com/clutch-cleveland-tickets-5-14-2023/event/151398255/

https://www.stubhub.com/tyler-childers-cleveland-tickets-6-11-2023/event/151213817/

https://www.stubhub.com/billy-strings-cleveland-tickets-6-13-2023/event/151296315/?quantity=0&sectio...

 

 

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update the Balcony and Mezzanine Section of Stubhub map, see attached picture for reference. Thank you

 

Harry Mack (19+ Event)
The Danforth Music Hall | Toronto, ON
Tue, May 16, 2023, 7:30 PM

 

https://www.stubhub.com/harry-mack-toronto-tickets-5-16-2023/event/151410670/?quantity=0&sections=14...

 

https://www.ticketmaster.com/event/10005E33E8712AC0

 

 

 

Capture.PNG

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Event is General Admission. Please update map on Stubhub for this event:

Stubhub Link: https://www.stubhub.com/epik-high-san-diego-tickets-2-26-2023/event/151292510/?quantity=0&sections=8...

Primary Link: https://www.ticketmaster.com/event/0B005D76E73F1D49


Thanks,

Quiennie


Hi Team,

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Quiennie
Zamboni Driver

Re: Map Errors on Site


Hi Team,

Please update map on Stubhub for this event:

 

David Cross
Sat 04 Mar 2023 20:00
Vogue Theatre Vancouver, Vancouver, BC

Stubhub Link: https://www.stubhub.com/david-cross-vancouver-tickets-3-4-2023/event/151333037/?quantity=0

Primary Link: https://admitone.com/events/david-cross-vancouver-8599659


Thanks,

Quiennie

Reply
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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Please update Stubhub map for this event Jeff Dunham 03/18/23  to match the map on the primary market with link and photo below for reference:

 

 

https://www.ticketmaster.com/event/1B005D5B85AC312E?wt.mc_id=EML_TMNT591688_48979_0[PC_eventImage&et...

 

 

Jeff.png

 

 

 

Thanks,

Jona

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the1975tix
Pit Crew

Re: Map Errors on Site

Iron & Wine: Back to Basics - Part Three
More Info
Thu 30 Mar 2023 20:00
Jefferson Theater, Charlottesville, VA

https://www.stubhub.com/iron-wine-charlottesville-tickets-3-30-2023/event/151324483/

 

The event has a balcony and what not more like this Eric Johnson event below.  I bought a ticket and it's section 302 Row C. Show is sold out on ticketmaster so you can't see the map there.

 

https://www.stubhub.com/eric-johnson-charlottesville-tickets-9-13-2023/event/151425668

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:  The Book Of Mormon 03/22/23 730 PM 

 

Kindly add the missing floor sections.

 

Link to the event from Stubhub:

https://www.stubhub.com/the-book-of-mormon-london-tickets-3-22-2023/event/151345338/


Link to the event from the primary ticket provider:

https://budweisergardens.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AGLOBAL-LABATT%...

Reply
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seattlebaseball
Team Mascot

Re: Map Errors on Site

Just tried to list our seats for Seattle Mariners - section PL3, Row 3, seats 9-10. Not listed on the site or map

Thanks

Reply
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