- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
Thank you!
What can I submit? |
|
What should I NOT submit? |
|
Will I get a follow up? |
No, all requests are reported automatically. |
How are my Requests prioritized? |
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date. |
12-06-2019
You have the wrong map for this event.
https://www.stubhub.com/death-cab-for-cutie-new-york-tickets-9-19-2023/event/151323380/?quantity=0
You have the correct map listed for the following night's event. The map below is the correct map for both events.
https://www.stubhub.com/the-postal-service-new-york-tickets-9-20-2023/event/151305580/?quantity=0
Thank you!
Event: https://www.stubhub.com/nathaniel-rateliff-new-york-tickets-4-1-2023/event/151477566/?quantity=1
When Selling tickets on Stubhub, if you select Orchestra, you can not enter a Row.
You can enter a row for other sections, but not this one,
Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Gary Gulman
Venue: Blue Note Hawaii|Honolulu, HI
Event Date & Time: Apr 29, 2023, 6:30 PM
Stubhub Link: https://www.stubhub.com/gary-gulman-honolulu-tickets-4-30-2023/event/151409618/?
Primary Link: https://www.ticketweb.com/event/gary-gulman-born-on-3rd-blue-note-hawaii-tickets/12832355?
For: https://www.stubhub.com/rainbow-kitten-surprise-cleveland-tickets-6-6-2023/event/151434826/
you
do not have an option to Sell Floor: General Admission. You only have seated General Admission, which is a totally different section. Can you please send this to the team that updates.
These are shows at the same venue where it is working:
https://www.stubhub.com/clutch-cleveland-tickets-5-14-2023/event/151398255/
https://www.stubhub.com/tyler-childers-cleveland-tickets-6-11-2023/event/151213817/
Hi Team,
Please update the Balcony and Mezzanine Section of Stubhub map, see attached picture for reference. Thank you
Harry Mack (19+ Event)
The Danforth Music Hall | Toronto, ON
Tue, May 16, 2023, 7:30 PM
https://www.ticketmaster.com/event/10005E33E8712AC0
No Stubhub map, please update
David Cross (18+ Event)
Fitzgerald Theater | Saint Paul, MN
Fri, May 12, 2023, 8:00 PM.
https://www.stubhub.com/david-cross-saint-paul-tickets-5-12-2023/event/151316191/?quantity=0
Hi Team,
Event is General Admission. Please update map on Stubhub for this event:
Stubhub Link: https://www.stubhub.com/epik-high-san-diego-tickets-2-26-2023/event/151292510/?quantity=0§ions=8...
Primary Link: https://www.ticketmaster.com/event/0B005D76E73F1D49
Thanks,
Quiennie
Hi Team,
Hi Team,
Please update map on Stubhub for this event:
David Cross
Sat 04 Mar 2023 20:00
Vogue Theatre Vancouver, Vancouver, BC
Stubhub Link: https://www.stubhub.com/david-cross-vancouver-tickets-3-4-2023/event/151333037/?quantity=0
Primary Link: https://admitone.com/events/david-cross-vancouver-8599659
Thanks,
Quiennie
Hi Team,
Please update Stubhub map for this event Jeff Dunham 03/18/23 to match the map on the primary market with link and photo below for reference:
Thanks,
Jona