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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

HBD
Pit Crew

Re: Map Errors on Site

Thanks in advance-The map for The Greek Theater, Los Angeles CA for the event "Chicago" (the rock band). Here is the map you posted, one which we can't even list rows, although some have figured that out:


https://www.stubhub.com/chicago-los-angeles-tickets-8-19-2023/event/151469901/?quantity=0

Heres a map for Gypsy Kings, which is correct:


https://www.stubhub.com/gipsy-kings-los-angeles-tickets-8-12-2023/event/151316417/?quantity=0

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E5150_Julian
Zamboni Driver

Re: Map Errors on Site

Hi,

The entire season for the Team is missing the ECS/Supporter Section from the map

 

Wrong Map: https://www.stubhub.com/seattle-sounders-fc-seattle-tickets-2-26-2023/event/151296910/?showGCP=0&qua...

 

Primary Marketplace: https://am.ticketmaster.com/soundersfc/virtual-venue/MjNGQw==

 

Screenshot 2023-02-16 163204.png

 

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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Kindly make the Stubhub map interactive for this event, Ain't Too Proud 02/17/23. Below is the Stubhub link and Primary link for your reference.

 

 

SH link: https://www.stubhub.com/event/150220061

Primary link: https://pioneercenter.com/Online/mapSelect.asp

 

Thank you!

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update the map and replace sections 101, 102 and 103 into FLOOR GENERAL ADMISSION for this event

Event Name: Underoath

Venue: Hard Rock Live Sacramento

Event Date & Time: Thu, Mar 23, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/underoath-wheatland-tickets-3-23-2023/event/151320596/?clickref=1101lwzRyWNw...

Primary Link: https://www.ticketmaster.com/event/1C005D8782E31D39under.JPG

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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

 

Kindly update Stubhub map for this event  Big Thief 02/24/23 to match the map on the primary market with photo and link below for reference :  

axs.png

 

 

https://www.axs.com/events/437019/big-thief-tickets

 

 

 

Thanks,

Jona

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

 

Hippie Sabotage
Thu Apr 27 2023 8:00 PM
Showbox Sodo, Seattle, WA

Stubhub Link: https://www.stubhub.com/hippie-sabotage-seattle-tickets-4-27-2023/event/151398284/?quantity=0

Primary Link: https://www.axs.com/events/465021/hippie-sabotage-tickets?aff=usaffsongkick


Thanks,

Quiennie

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dwtco
Team Mascot
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to add the PIT section on the event below:

My Fair Lady

National Theatre|Washington DC, DC

Sat, Apr 08, 2023, 7:30 PM

 

https://www.stubhub.com/my-fair-lady-washington-dc-washington-tickets-4-8-2023/event/150526781/?quan...

 

https://www.ticketmaster.com/my-fair-lady-touring/event/15005D9D91571BB6?refArtist=K8vZ917b__7

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, replace map of below event, see primary ticket provider link for reference:

David Cross
Corona Theatre, Montreal, QC
April 23, 2023, 8:00 PM

 

Stubhub link: https://www.stubhub.com/david-cross-montreal-tickets-4-23-2023/event/151316490/

 

Primary ticket provider link: https://www.ticketmaster.ca/david-cross-montreal-quebec-04-23-2023/event/31005D89C5ED4480

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Brace
Conductor

Nathaniel Rateliff- SAT APR 01 2023

For the April 1, Nathaniel Rateliff show at David Geffen Hall 

 

When trying to sell Orchestra tickets, you can not type in a Row after Selecting Ochestra from the drop down listing.

 

Other sections do allow Row.

 

Thank you

Reply
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