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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Please add 1-4 sections of Stubhub map, attached picture is the map reference

 

Blippi
Brandt Centre | Regina, SK
Wed, May 10, 2023, 6:00 PM

 

https://www.ticketmaster.ca/blippi-the-wonderful-world-tour-regina-saskatchewan-05-10-2023/event/110...

 

Stubhub Link:

https://www.stubhub.com/blippi-live-regina-tickets-5-10-2023/event/151316491/?quantity=0&priceRange=...

 

Capture.PNG

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update missing Floor and Rail sec. on Stubhub event map.

 

Stubhub Link:

Blippi - Live Tickets - StubHub

 

Primary Link:

Budweiser Gardens | Online Ticket Office | Blippi:The Wonderful World Tour! (evenue.net)

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AlmostFamous
Stagehand

Charley Crockett - Toronto Danforth Music Hall July 4 2023 - wrong seating chart

Stubhub link: https://www.stubhub.com/charley-crockett-toronto-tickets-7-4-2023/event/151496213/?quantity=0

Ticketmaster link: https://www.ticketmaster.ca/charley-crockett-toronto-ontario-07-04-2023/event/10005E51D03A2D4D

 

There's no orchestra seating for this show; it's just General Admission Floor.  Please kindly amend.  Thx!

 

Artist: Charley Crockett

Date: July 4 2023, 7pm

Location : Danforth Music Hall , Toronto, ON

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi team, Please add the following missing sections to Stubhub map:

WCR-OR
WCR-MZ
WCL-OR
WCL-MZ

 

Blippi

Queen Elizabeth Theatre - Vancouver Vancouver, BC

Sat, May 20, 2023, 1:00 PM

 

https://www.stubhub.com/blippi-live-vancouver-tickets-5-20-2023/event/151316492/?quantity=0&priceRan...

 

https://www.ticketmaster.ca/event/11005D87CC514713

 

Capture.PNG

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Indiana_Jones
Pit Crew

Re: Map Errors on Site

Hi! For Tina Fey & Amy Poehler at the Chicago Theater on Sunday May 21 at 7:00pm, the pit section will not show the reserved lettered rows. When listing, it doesn't allow you to select rows. This has been an ongoing issue with this venue on stubhub. Please fix, thank you! 

 

Stubhub Map: https://www.stubhub.com/amy-poehler-chicago-tickets-5-21-2023/event/151477582/?quantity=2

 

Ticketmaster : https://www.ticketmaster.com/tina-fey-amy-poehler-restless-leg-chicago-illinois-05-21-2023/event/070...

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Indiana_Jones
Pit Crew

Re: Map Errors on Site

For Seal in Indianapolis at the Murat Theater on Wed May 17, please fix the Pit section to allow reserved seated rows. When listing, it doesn't give you the option to select a row. Thank you. 

 

Stubhub Map: https://www.stubhub.com/seal-indianapolis-tickets-5-17-2023/event/151400731/?quantity=2&sections=&ti...

 

Livenation: https://concerts.livenation.com/seal-world-tour-2023-indianapolis-indiana-05-17-2023/event/05005E319...

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kylewilliams021
Backup Singer

Re: Map Errors on Site

There is no map and it is not allowing to post in all sections for

 

Boy George and Culture Club

 

August 26, 2023

 

Hollywood Bowl, Hollywood, CA, USA

 

https://www.stubhub.com/boy-george-hollywood-tickets-8-26-2023/event/151458095/

 

 

https://www.hollywoodbowl.com/visit/when-youre-here/seating-chart

 

The seating chart is like any other at the Hollywood Bowl

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kylewilliams021
Backup Singer

Boy George And Culture Club August 26th, 2023-Hollywood Bowl

There is no map and it is not allowing to post in all sections for

 

Boy George and Culture Club

 

August 26, 2023

 

Hollywood Bowl, Hollywood, CA, USA

 

https://www.stubhub.com/boy-george-hollywood-tickets-8-26-2023/event/151458095/

 

 

The seating chart is like any other at the Hollywood Bowl

Reply
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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

 

Kindly update StubHub map for this event Theo Von 06/02/2023 @ 8pm  to match the map on the primary market with link below for reference:

 

 

https://tickets.austintheatre.org/8885/8887

 

 

Thanks,

Jona

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable event map on Stubhub event:

Kenny Sebastian

Kennedy Center Family Theater

Washington DC, DC

Sat, Mar 25, 2023, 7:00 PM

 

Stubhub Link:

https://www.stubhub.com/kenny-sebastian-milwaukee-tickets-3-25-2023/event/151482088/

 

Primary Link
Kenny Sebastian | Kennedy Center (kennedy-center.org)

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here