Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[kcommons]

Listed Tickets are linking to the upper concourse in St Louis rather than the Lower Concourse in section 126

BEYONCÉ - RENAISSANCE WORLD TOUR

Mon • Aug 21 • 7:00 PM

The Dome at America's Center, St. Louis, MO

Link to your site:

https://www.stubhub.com/beyonce-st-louis-tickets-8-21-2023/event/151441619/?sections=1521324&ticketC...

Link to correct Map

https://www.ticketmaster.com/beyonce-renaissance-world-tour-st-louis-missouri-08-21-2023/event/06005...

[Indiana_Jones]

For Seal in Indianapolis at the Murat Theatre on Wed May 17, 2023. Please correct map so that the row numbers show up in the Pit section. Thank you.

Stubhub Map: https://www.stubhub.com/seal-indianapolis-tickets-5-17-2023/event/151400731/?quantity=2&sections=&ti...

Ticketmaster: https://concerts.livenation.com/seal-world-tour-2023-indianapolis-indiana-05-17-2023/event/05005E319...

[lotus_gaymarie]

Event: Father John Misty 4/21/23 

Kindly add ADA seating on the event map.

Link to the event from Stubhub:

https://www.stubhub.com/father-john-misty-port-chester-tickets-4-21-2023/event/151374716/

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/1D005E23E7833468

[mariefe_madrid]

Hi Team,

Requesting map seat for the event below:

PBR - Pendleton Whisky Velocity Tour

Ford Wyoming Center|Casper, WY

Sat, Apr 01, 2023, 7:00 PM

https://www.stubhub.com/pbr-pendleton-whisky-velocity-tour-casper-tickets-4-1-2023/event/151209536/?...

https://www.ticketmaster.com/pbr-pendleton-whisky-velocity-tour-casper-wyoming-04-01-2023/event/1E00...

[Indiana_Jones]

Hello, for Muse in Anaheim, CA at the Honda Center on Wed April 12, please add a catwalk going down the middle of the floor about halfway down. Thank you!

Stubhub Map: https://www.stubhub.com/muse-anaheim-tickets-4-12-2023/event/150519585/?quantity=2

Ticketmaster Map: https://www.ticketmaster.com/muse-will-of-the-people-tour-anaheim-california-04-12-2023/event/09005D... 

[Indiana_Jones]

Hello, for Blink 182 in Houston, TX at the Toyota Center on Sat July 8, the seating chart should have 2 catwalks going out into the floor from the stage. The main stage also needs to be back more. Front of the stage should be parallel to Lower sections 123 and 104

Stubhub Map: https://www.stubhub.com/blink-182-houston-tickets-7-8-2023/event/150529368/?quantity=2

AXS Official Chart: https://tix.axs.com/AQAAAAAAAABcnHmjBAAAAACj%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fB3JvY2tldHMA%2f%2f%2f%2f%2...

[Indiana_Jones]

Hello. For Goo Goo Dolls on Wed August 30 at Fiddler's Green Amphitheatre in Greenwood Village, CO. The Pit should be reserved seating split into 3 sections, Pit 1, Pit 2, Pit 3. Thank you.

Stubhub Map: https://www.stubhub.com/goo-goo-dolls-englewood-tickets-8-30-2023/event/151296314/?quantity=2&sectio...

AXS Map: https://tix.axs.com/vnAGDAAAAABef82KAwAAAAAs%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fA2F4cwD%2f%2f%2f%2f%2f%2f%...

[Lotusjoyce]

Hi Team, 

Please update the Stubhub map for this event, specify the seat sections into:

- Mezzanine Right 

- Mezzanine Center

- Mezzanine Left

- Balcony Right 

- Balcony Center

- Balcony Left

Weyes Blood
The Danforth Music Hall | Toronto, ON
Thu, Mar 09, 2023, 7:00 PM

https://www.stubhub.com/weyes-blood-tickets/performer/731914/

https://www.ticketmaster.ca/event/10005D2F9FB421D0

[ticketmvp]

Crash Test Dummies on 3/3 at Live at the Ludlow Garage is not a general admission event but a reserved seating show.

[lotustixmalou]

Hi team,

Please, add Floor 1, 2 and 3 sections on Stubhub map for below event:
Paw Patrol Live
XL Center, Hartford, CT
March 19, 2023, 2:00 PM

Stubhub link: https://www.stubhub.com/paw-patrol-live-hartford-tickets-3-19-2023/event/150586360/

Primary ticket provider link: https://xlcenter.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AHARTFORD%3AXL2022%3AEH...