Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[BOX46]

RE: iThink Financial Amptherater in West Palm Beach, FL.

The seating chart map showing some of the VIP boxes on Stubhub is incorrect. Below is the correct seating chart with the correct VIP box numbers.

[Chelle22]

Hi Team,
Seeking your assistance to make event map interactive for below event:
Event Name: Tina - The Tina Turner Musical
Venue: Connor Palace Playhouse Square|Cleveland, OH
Event Date & Time: Apr 29, 2023, 1:30 PM
Stubhub Link: https://www.stubhub.com/tina-the-tina-turner-musical-cleveland-tickets-4-29-2023/event/150082637/
Primary Link: https://tickets.playhousesquare.org/online/mapSelect.asp

[Lotusjoyce]

NO map on site, please update

Tina - The Tina Turner Musical
Connor Palace Playhouse Square | Cleveland, OH
Fri, May 12, 2023, 7:30 PM

https://www.stubhub.com/tina-the-tina-turner-musical-cleveland-tickets-5-12-2023/event/150082648/?pr...

https://tickets.playhousesquare.org/online/mapSelect.asp

[aj123]

Hi Team,

Kindly make the stubhub map interactive for this event, Grand Ole Opry 07/14/2023. Below is the primary link for your reference.

Primary Link: https://tix.axs.com/qUMxKgAAAAD0FP%2fGAAAAAACD%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBE9wcnkA%2f%2f%2f%2f%2f%...

Stubhub Link: https://www.stubhub.com/grand-ole-opry-nashville-nashville-tickets-7-14-2023/event/151287555/?quanti...

Thank you!

[angeldulce18]

Hi Team,

Please update not interactive event map on Stubhub.

Stubhub Link:

The Book of Mormon - Denver Tickets - StubHub

[Mauflores]

Hi Team,

Seeking your assistance to update the map for this event and add the name of each sections

Event Name: Joan Osborne
Venue: Boulder Theater
Event Date & Time: Sat, Mar 25, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/joan-osborne-boulder-tickets-3-25-2023/event/150485015/?clickref=1101lwBYktn...
Primary Link: https://tix.axs.com/DrsuCQAAAABaSap7AAAAAABO%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%... 

[Lotusjoyce]

Please make the stubhub map interactive

Les Miserables
Buell Theatre | Denver, CO
Wed, May 10, 2023, 7:30 PM

https://www.stubhub.com/les-miserables-denver-denver-tickets-5-10-2023/event/151320287/?quantity=0&p...

https://tickets.denvercenter.org/Online/mapSelect.asp

[Tremizzle]

SEATMAP INCORRECT FOR THIS EVENT:

Andrea Bocelli
Sun May 14 2023 7:00 PM
Climate Pledge Arena, Seattle, Washington

TICKETMASTER SHOWS **NO** "FLOOR RESERVED" or "VIP PIT" sections!!!

TICKETMASTER SEAT MAP FOR THE EVENT: 

https://www.ticketmaster.com/andrea-bocelli-seattle-washington-05-14-2023/event/0F005D37E1724B58

I am interested in the event however am leery about accuracy of listing sales.

Any help or suggestions are appreciated in a response.

Thank you,
Miles

[CL5]

Willie Nelson 90th BD show at Hollywood Bowl -- StubHub site is MISSING MY ROW so I cannnot list tickets for sale. I have called 3x and they say they will tell the team but no guarantee.  How do I get this done so I can sell my 2 tickrts?

TERR4 is missing Row 1748

Please help me! I am not tech savvy...

[lotus_gaymarie]

Event: Larry The Cable Guy 03/10/23

NO MAP ON SITE

Link to the event from Stubhub:

https://www.stubhub.com/larry-the-cable-guy-mount-pleasant-tickets-3-10-2023/event/151261557/

Link to the event from the primary ticket provider:

https://event.etix.com/ticket/online/performanceSale.do?performance_id=5357934&method=restoreToken