Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[angeldulce18]

HI Team,

Please update GA sec. to Floor (seated) section on Stubhub event map. Kindly refer to primary link provided below.

Stubhub Link:

Kiss Tickets - StubHub

Primary Link:

KISS: End of the Road World Tour Tickets Nov 06, 2023 Seattle, WA | Ticketmaster

[Lotusjoyce]

Hi Team, 

Please update the Floor section of this event:

Impractical Jokers
Value City Arena at Schottenstein Center | Columbus, OH
Fri, Jun 02, 2023, 7:30 PM

https://www.ticketmaster.com/event/05005D7E46CB89FF?

https://www.stubhub.com/the-cast-of-impractical-jokers-columbus-tickets-6-2-2023/event/151298371/?qu...

Thank you

[susan5]

Hi Team,

Seeking your assistance to make the map for this event into clickable or interactive:

Event Name: The Book Of Mormon

Venue: Orpheum Theatre - San Francisco

Event Date & Time: Sat, Jun 03, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/the-book-of-mormon-san-francisco-tickets-6-3-2023/event/151320305/?clickref=...

Primary Link: https://www.broadwaysf.com/Online/mapSelect.asp

[angeldulce18]

Hi Team,

Please update correct Stubhub event map.

Stubhub Link:

Cooper Alan Tickets - Cooper Alan Concert Tickets and Tour Dates - StubHub

Primary Link:

The L Presents: Cooper Alan 2023 Spring Tour Tickets, Fri, Mar 17, 2023 at 6:00 PM | Eventbrite

[nfogal]

Wrong seating map shown for:

Chris Stapleton

University Park, PA, USA

Bryce Jordan Center

Event: https://www.stubhub.com/chris-stapleton-university-park-tickets-10-6-2023/event/151554481/

Right Map:

https://mapsapi.tmol.io/maps/geometry/3/event/02005E667E51148C/staticImage?sectionLevel=true&type=sv...

or

https://www.ticketmaster.com/chris-stapletons-allamerican-road-show-university-park-pennsylvania-10-...

[nfogal]

Event Date: Oct 6, 2023

[angeldulce18]

Hi Team,

Please update not interactive Stubhub event map.

Stubhub Link:

Cal Scruby Tickets - Cal Scruby Concert Tickets and Tour Dates - StubHub

[Mauflores]

Hi Team,

Seeking your assistance to make all Lawn GA section in one selection for this event:

Event Name: Pink Martini

Venue: Cuthbert Amphitheater

Event Date & Time: Sat, Aug 26, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/pink-martini-eugene-tickets-8-26-2023/event/151571450/?clickref=1100lwCyfo3Q...

Primary Link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=8364160&method=restoreToken

[Lotusjoyce]

Hi Team,

Please update the Stubhub  map sections into General Admission Under 21 and General Admission 21+

Felly
The Crocodile | Seattle, WA
Thu, Apr 13, 2023, 8:00 PM

https://www.stubhub.com/felly-seattle-tickets-4-13-2023/event/151459051/?quantity=0

https://www.ticketweb.com/event/felly-goodmorning-broken-the-crocodile-tickets/12920665?pl=crocodile...

Thank you

[Chelle22]

Hi Team,
Seeking your assistance to merge Section L1 and L2 and rename it as LEFT BOX ADA for below event:
Event Name:  Yellowcard
Venue: Cadence Bank Amphitheatre at Chastain Park|Atlanta, GA
Event Date & Time: Jul 20, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/yellowcard-atlanta-tickets-7-20-2023/event/151474935/
Primary Link: https://concerts.livenation.com/event/0E005E47A04239D3