Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to add Standing Room Only Section for the event below:

Rodeo Austin - Lainey Wilson
Rodeo Austin|Austin, TX

Fri, Mar 24, 2023, 7:00 PM

https://www.stubhub.com/lainey-wilson-austin-tickets-3-24-2023/event/151397374/?quantity=2

https://www.etix.com/ticket/online/performanceSale.do?method=switchSelectionMethod&selection_method=...

[gehill123]

This event needs a floor general admission standing room only section. 

Event: Nav:Never Sleep Tour

Date: 3/20/2023

Stubhub Link:

https://www.stubhub.com/nav-phoenix-tickets-3-20-2023/event/151305481/

Correct Map:

https://concerts.livenation.com/nav-never-sleep-tour-phoenix-arizona-03-20-2023/event/19005D85BBA21C....

[ldrtix]

Rauw Alejandro: Saturno World Tour 2023 3/16/2023

It's a GA floor, not seated.

Stubhub link - https://www.stubhub.com/rauw-alejandro-boston-tickets-3-16-2023/event/151377210

Primary - https://www.ticketmaster.com/rauw-alejandro-saturno-world-tour-2023-boston-massachusetts-03-16-2023/...

[tkbts]

Hello,

The Baylor Softball Map is incorrect as it doesn't allow for general admission tickets. It applies to all Baylor softball games at Getterman Stadium.

The particular event I am interested in:

Saturday, April 22nd, 2023

Oklahoma Sooners Softball at Baylor Bears Softball

2:00 PM CT

Getterman Stadium

Stubhub URL: https://www.stubhub.com/baylor-bears-softball-waco-tickets-4-22-2023/event/151319039/?quantity=0

Original venue URL: https://baylorbears.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ABAYLOR%3ASB23%3ASB1...

[tickets123]

https://www.ticketmaster.ca/event/02005D52D4AD3E24

Can you please add 107P which is row 1? Also section 120P and 121P.

This section is not on the map on your site.

https://www.stubhub.com/jeff-dunham-hershey-tickets-4-13-2023/event/151212562

Thank you

[aj123]

Hi Team,

Seeking your assistance to add section floor 104 on the map for below event:

Event Name: Jerry Seinfeld
Venue: The Hall at Live Casino and Hotel - Hanover, Hanover, MD
Event Date & Time: 05/19/23 9PM

Stubhub Link: https://www.stubhub.com/jerry-seinfeld-hanover-tickets-5-19-2023/event/105206198/?

Primary Link: https://www.axs.com/events/425068/jerry-seinfeld-tickets

Thanks

[ldrtix]

Rauw Alejandro 5/1/23

Floor is a GA floor. Not seated.

Stubhub - https://www.stubhub.com/rauw-alejandro-san-diego-tickets-5-1-2023/event/151377409

AXS - https://www.axs.com/events/463749/rauw-alejandro-tickets

[Mauflores]

Hi Team,

Seeking your assistance to add the GENERAL ADMISSION STANDING section for this event:

Event Name: Chris Stapleton

Venue: Wells Fargo Arena - Des Moines

Event Date & Time: Thu, Jun 22, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/chris-stapleton-des-moines-tickets-6-22-2023/event/151445223/?clickref=1101l...

Primary Link: https://hyveetix.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AGLOBAL-IOWA%3AWFA23%3A... 

[JONA]

Hi Team,

Kindy update Stubhub map for this event : Aaron Lewis 03/18/2023 to match the map on the primary market with link and photo of the map for reference  

https://ynottix.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AODU%3AODU23%3AAL220909%...

Thanks,

Jona

[lotustixmalou]

Hi team,

Please, add 100 and 200 level sections to Stubhub map of below event:
Bert Kreischer
Brookshire Grocery Arena, Bossier City, LA
April 01, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/bert-kreischer-bossier-city-tickets-4-1-2023/event/150566916/

Primary ticket provider link map: https://www.ticketmaster.com/event/1B005D53883C1DA5