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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

HI Team

 

Please update the Stubhub map for this event:

 

Christine Morency
Le Zenith de St-Eustache | Saint-Eustache, QC
Thu, Mar 23, 2023, 8:00 PM

 

https://www.stubhub.com/christine-morency-saint-eustache-tickets-3-23-2023/event/151348042/?quantity...

 

https://lezenithsteustache.tuxedobillet.com/main/christine-morency2/20230323200000

 

Screenshot 2023-03-17 210017.jpg

 

thank you

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update the map for this event and update the GENERAL ADMISSION section:

Event Name: The Mavericks

Venue: The Pageant

Event Date & Time: Thu, Apr 13, 2023, 8:00 PM

Primary Link: https://www.ticketmaster.com/event/06005D5CCA0A6161?irgwc=1&clickid=1n%3A04Y1uFxyNTv1SfcUenwL3UkDXrt... kid.JPG

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Train 8/6/23
Leach Amphitheater | Oshkosh, WI
Sun, Aug 06, 2023, 6:30 PM

 

Kindly add PATIO and LAWN sections - both are GA sections.


Link to the event from Stubhub:
https://www.stubhub.com/train-oshkosh-tickets-8-6-2023/event/151543433/

 

Link to the event from the primary ticket provider:
https://www.ticketmaster.com/event/07005E653B945035

 

Thanks!

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update the map for this event:

Event Name: Lady A

Venue: Colorado State Fair

Event Date & Time: Fri, Sep 01, 2023, 7:00 PM

Primary Link: https://www.etix.com/ticket/online/performanceSale.do;jsessionid=400923452BB0D4EBE66D845D809361C0?me...Capture.JPG

Reply
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nath5
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please, correct stubhub map for below event.

Buddy Guy
EPIC Event Center Green Bay, WI
May 09, 2023, 7:30 PM

STUB HUB LINK: https://www.stubhub.com/buddy-guy-green-bay-tickets-5-9-2023/event/151495976/?quantity=0

Primary Ticket Provider Link: https://www.etix.com/ticket/online/performanceSale.do?method=selectPerformance&performance_id=750983...

Reply
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tylerstevens9
Team Mascot

Re: Map Errors on Site

- Formula 1 Las Vegas

- November 16-18, 2023

- https://www.stubhub.com/formula-1-global-las-vegas-tickets-11-16-2023/event/150466055/

https://f1destinations.com/wp-content/uploads/2022/11/2023-Las-Vegas-Grand-Prix-seating-map.jpg

 

**Within the "MSG Sphere Zone", StubHub's mapping team has not added the SG2103 section (as shown in the Formula 1 map).***

 

 

 

 

Reply
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susan5
Zamboni Driver

Re: Map Errors on Site

Map Error on Site


EventBrit Floyd - Pink Floyd Tribute

Cambria County War Memorial Arena

|Johnstown, PA

Tue, Apr 18, 2023, 7:30 PM

 

Kindly add E Section because I only see  A B C Section

Link to the event from Stubhub:

https://www.stubhub.com/pink-floyd-experience-johnstown-tickets-4-18-2023/event/151454573/?priceOpti... 

Link to the event from the primary ticket provider:

 https://www.ticketmaster.com/brit-floyd-the-worlds-greatest-live-johnstown-pennsylvania-04-18-2023/e... 

Thanks!

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update all Lawn sec. in one GA lawn section for the following event:

Pink Martini

Cuthbert Amphitheater

Eugene, OR

Sat, Aug 26, 2023, 7:00 PM

 

Stubhub Link:

Pink Martini Tickets - StubHub

 

Primary Link:
Pink Martini featuring China Forbes Tickets | Eugene, OR | Cuthbert Amphitheater (etix.com)

Reply
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Quiennie
Zamboni Driver

Luenell 04/01/23 7PM

Hi Team,

Please update seat map on Stubhub for this event:

 


Luenell
Sat Apr 01 2023 7:00 PM
Arlington Improv, Arlington, Texas


Stubhub Link: https://www.stubhub.com/luenell-arlington-tickets-4-1-2023/event/151443356/?quantity=0

Primary Link: https://www.ticketweb.com/event/luenell-arlington-improv-tickets/12906905


Thanks,

Quiennie

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking you assistance to please add missing VIP Right and VIP Left sec. on Stubuhub event map. KIndly refer to primary link provided.

 

Stubhub Link:

Boney James Tickets - Boney James Concert Tickets and Tour Dates - StubHub

 

Primary Link:

Boney James: Detour Tickets May 05, 2023 Houston, TX | Live Nation

Reply
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