cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Jmintampa
New User

Disturbed Aug 5th Mid Florida Credit Union - Seat Map is incomplete, no box seats

Disturbed Aug 5th Mid Florida Credit Union - Seat Map is incomplete, no box seats

Reply
Loading...
angeldulce18
Zamboni Driver

Event map unavailable

Hi Team,

Please update unavailable Stubhub event map. KIndly refer to primary link provided.

 

Stubhub Link:

Darius Rucker Tickets - StubHub

 

Primary Link:

Tickets | DARIUS RUCKER / Darius Rucker at The Cove, Tulsa, OK on 4/21/2023 8:00 pm | The Cove at Ri...

Reply
Loading...
Mauflores
Stagehand

Map on Stubhub is incorrect

Hi Team,

Seeking your assistance to update the map and remove floors 4,5 and 6 or this event:
Event Name: Travis Tritt
Venue: Appalachian Wireless Arena
Event Date & Time: Sat, Jun 24, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/travis-tritt-pikeville-tickets-6-24-2023/event/151292294/?clickref=1011lwGrS...
Primary Link: https://www.ticketmaster.com/event/16005D7DD01750EB travis.JPG

Reply
Loading...
RmOropesa
Zamboni Driver

Little Big Town 05/19/23

Hi Team,

Seeking your assistance to add and update the event map for the below event:

Event Name: Little Big Town
Venue: Hartman Arena|Park City, KS
Event Date & Time:  Fri, May 19, 2023, 7:00 PM

 

Stubhub Link: https://www.stubhub.com/little-big-town-park-city-tickets-5-19-2023/event/151420836/?quantity=0


Primary Link: https://www.ticketmaster.com/event/06005E37C8C75921

Reply
Loading...
mpokrandt
Rookie

Edit Listing with Seat Map

For the Athletes Unlimited vs. Minnesota Gophers Women's Volleyball event on Tuesday, April 4th, please add the seat map to the event listing.

 

https://www.eventticketscenter.com/maturi-pavilion-minneapolis-tickets/597076/e

Reply
Loading...
Tatarka
Zamboni Driver

Re: Map Errors on Site

Error: Floor seating is listed as General Admission on StubHub, it's should be listed as assigned/reserved seating.

Event: Pitbull
Venue: Scotiabank Saddledome
Location: Calgary, Alberta, Canada
Date & Time: Friday, July 7th, 2023

Event on your site: https://www.stubhub.ca/pitbull-calgary-tickets-7-7-2023/event/151591606/?quantity=2&sections=1451904...

Correct map: https://www.ticketmaster.ca/event/11005E718BB52147?referrer=https%3A%2F%2Fwww.ticketmaster.ca%2Fsear...
Reply
Loading...
Chelle22
Zamboni Driver

Counting Crows 08/02/23

Hi Team,
Seeking your assistance to make FLOOR 1-6 interactive  for below event:
Event Name: Counting Crows with Dashboard Confessional
Venue: Credit One Stadium|Charleston, SC
Event Date & Time:  Aug 02, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/counting-crows-daniel-island-tickets-8-2-2023/event/151567494/
Primary Link: https://www.ticketmaster.com/event/2D005E63C2FC71DC

Reply
Loading...
Mauflores
Stagehand

Map is Missing

Hi Team,

Seeking your assistance for a follow up to add the map for this event:

Event Name: Rodney Carrington

Venue: Kansas Star Casino

Event Date & Time: Sat, Jul 15, 2023, 8:00 PM

Stubhub Link:https://www.stubhub.com/rodney-carrington-mulvane-tickets-7-15-2023/event/151568829/?clickref=1011lw...

Primary Link: https://www.ticketmaster.com/event/06005E6AAAA48478rodn.JPG

Reply
Loading...
angeldulce18
Zamboni Driver

Incorrect event map

Hi Team,

Please update missing 11-18 sections on Stubhub event map. Kindly refer to primary link provided.

 

Stubhub Link:

Big Time Rush Tickets - Big Time Rush Concert Tickets and Tour Dates - StubHub

 

Primary Link:

Big Time Rush: Can't Get Enough Tour Tickets Jul 28, 2023 Simpsonville, SC | Ticketmaster

Reply
Loading...
Chelle22
Zamboni Driver

Big Time Rush 06/22/23

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Big Time Rush
Venue: Dickies Arena|Fort Worth, TX
Event Date & Time: Jun 22, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/big-time-rush-fort-worth-tickets-6-22-2023/event/151451516/?
Primary Link: https://www.ticketmaster.com/event/0C005E36BA2D28E4

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here