- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
Thank you!
What can I submit? |
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What should I NOT submit? |
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Will I get a follow up? |
No, all requests are reported automatically. |
How are my Requests prioritized? |
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date. |
12-06-2019
YOU HAVE THE WRONG MAP UP FOR DANE COOK IN JACKSONVILLE FLORIDA. YOU DO NOT SHOW PIT SECTION, AND CAN NOT ENTER PIT SECTION IN THE DROP DOWN BOX,
Thanks!
Hi Team,
Seeking your assistance to add Floor Section on the event map for the below event:
Event Name: George Lopez
Venue: Sames Auto Arena|Laredo, TX
Event Date & Time: Sat, Aug 12, 2023, 7:00 PM
StubHub Link: https://www.stubhub.com/george-lopez-laredo-tickets-8-12-2023/event/151519055/?quantity=0
Primary Link: https://www.ticketmaster.com/event/3A005E56F0C78692
Big Head Todd & The Monsters
June 10, 2023
Red Rocks Amphitheater
https://www.stubhub.com/big-head-todd-and-the-monsters-morrison-tickets-6-10-2023/event/151322623/
Wrong seat map. There is not 2 general admission areas.
General admission is in back of venue the rest is all reserved.
Correct seat map here https://tix.axs.com/Q8AgOAAAAABetpaLCwAAAADj%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fDENpdHlPZkRlbnZlcgD%2f%2f%...
The Capitol Theatre has a section called ADA - you don’t list this as an option in your section drop down required to sell a ticket.
Hi Team,
Seeking your assistance to update the LAWN section for this event and make into into one single section
Event Name: Goo Goo Dolls
Venue: Cuthbert Amphitheater
Event Date & Time: Tue, Sep 12, 2023, 7:00 PM
Primary Link: https://event.etix.com/ticket/online/performanceSale.do?cobrand=cascadetickets&partner_id=240&perfor...
Hi Team,
Kindly update StubHub map and make 2 Sections only Genaral Admission and VIP General Admission to match the map on the primary market with link below for reference:
Event : Less Than Jake
Venue: Granada Theater Dallas|Dallas, TX
Date and Time: Tue, Aug 29, 2023, 7:30 PM
Primary Link www.prekindle.com/promo/id/532452769200827651
Thanks,
Jona
Hi Team,
Requesting to add the GA Floor on the map seat for the event below:
Collective Soul
The Vogel at Count Basie Center for the Arts|Red Bank, NJ
Fri, May 26, 2023, 8:00 PM
https://www.stubhub.com/collective-soul-red-bank-tickets-5-26-2023/event/151589729/?quantity=2
https://www.ticketmaster.com/collective-soul-red-bank-new-jersey-05-26-2023/event/1D005E67B51A19E1
Matchbox Twenty
July 22, 2023
Mohegan Sun
Current incorrect Map
:https://www.stubhub.com/matchbox-twenty-uncasville-tickets-7-22-2023/event/104549123/?quantity=2
Correct Map:
Thanks.
Hi Team,
Please add Preferred Premium Seating Section on StubHub for this event: Casey Frey 04/04/2023
Thanks,
Jona