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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Christine Morency

Espace Theatre Muni-Spec Mont-Laurier Mont-Laurier, QC

Fri, May 19, 2023, 8:00 PM

 

NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/christine-morency-montreal-tickets-5-19-2023/event/151735696/?quantity=2


Link to the event from the primary ticket provider:

https://espacetheatre.ticketacces.net/fr/organisation/achat/recherche-manuelle.cfm?RepresentationID=...

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Blueys Big Play 6PM 06/21/23

 

Kindly update the map sections. Should only include Orchestra, Mezzanine and Balcony.

 

Link to the event on StubHub.com

https://www.stubhub.com/bluey-s-big-play-sioux-falls-tickets-6-21-2023/event/151198051/?quantity=2


Link to the event from the primary ticket provider

https://wpmi.shop.secutix.com/selection/event/seat?perfId=10228683453154&productId=10228682991847&la...

 

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Quiennie
Zamboni Driver

Re: Map Errors on Site


Hi Team,

Please update map on Stubhub for this event:

 

La La Land
Factory 93 • Los Angeles, CA
Sat, Aug 12 at 4:00pm


Stubhub Link: https://www.stubhub.com/green-velvet-los-angeles-tickets-8-12-2023/event/151750374/

Primary Link: https://factory93.frontgatetickets.com/event/zpys8qvzx5lfioms/passcode/F93lala


Thanks,

Quiennie

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Mauflores
Stagehand

Missing section on stubhub

Hi Team,

Asking for your assistance in adding LUMEN FIELD GARAGE for this event:

Event: Seattle Mariners Parking
Venue: T-Mobile Park Parking
Date: Sun, May 28, 2023, 1:11 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-seattle-mariners-seattle-tickets-5-28-2023/event/1505226...

Primary Link:  https://www.parkwhiz.com/safeco-field-parking/pittsburgh-pirates-at-seattle-mariners-1267086/

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js6019040
Backup Singer

Re: Map Errors on Site

Branford Marsalis 05/11/23 20:00 Steven Tanger Center for the Performing Arts

Wrong mapping: GA sections only appears on SH
https://www.stubhub.com/branford-marsalis-greensboro-tickets-5-11-2023/event/150342908/?clickref=101...

Right:
https://www.ticketmaster.com/event/2D005CFBABC63FA3

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coop2391
Pit Crew

Re: Map Errors on Site

Can you change the floor for Miranda Sings on June 24 from GA to reserved seating

https://www.stubhub.com/miranda-sings-chicago-tickets-6-24-2023/event/150485033/?quantity=2&sections...

 

IMG_6521.jpg

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable Stubhub event map.

 

Stubhub Link:

Ricky Skaggs Tickets - StubHub

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update not interactive Stubhub event map.

 

Stubhub Link:

Pink Martini Tickets - StubHub

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Indiana_Jones
Pit Crew

Re: Map Errors on Site

For all Blink 182 shows, they are now using a different stage set up. For instance, for Houston it currently looks like this on stubhub:https://www.stubhub.com/blink-182-houston-tickets-7-8-2023/event/150529368/?quantity=2

 

It needs to look like this: https://www.ticketmaster.com/blink182-tour-2023-dallas-texas-07-05-2023/event/0C005D46BE692FB3

 

Or see attached photo. This is for all Blink 182 shows. Thank you.Screenshot 2023-05-02 at 4.54.37 PM.png

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Community Log-In Changes May 1st
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Read about the changes here